Receptionist /Office Administrator
Llaeth Y Llan are an award winning Yogurt manufacturer. Our products are stocked by major retailers, wholesalers and independent stores. We strive to achieve a high standard of customer service with a positive attitude.
Due to our continued growth we are looking for a part time experienced all-round receptionist and office administrator to work within our Admin team.
You are required to be a team player with a can do attitude with Flexibility.
Desired Experience:
- A high standard of Customer Service with a professional telephone manner.
- Previous experience in daily processing of Customers orders.
- Keyboard accuracy and attention to detail is essential.
- Working to tight deadlines.
- Previous experience in general administration duties.
- A good standard of IT skills are required, focusing on Microsoft 365 and Excel spreadsheets.
- Knowledge of Xero accounts software would be an advantage but not essential as training will be given.
- Welsh speaking would also be advantageous.
- Driving license and access to vehicle is required due to remote location.
Responsibilities:
- Reception duties
- Welcome visitors to reception following sign in procedure
- Answering and directing telephone calls
- Daily order processing into cloud software
- Process retail EDI orders via Freeway Cloud
- Issue daily customers invoices via email/post
- Address and resolve customer queries on a daily basis.
- Maintain ad hoc excel spreadsheets.
- File all documents correctly and archive/shred when required.
- Process daily post letters & parcels
- Update and maintain user guides.
- Ad hoc duties as required.
Job Types: Part Time, Permanent
Benefits:
- Company pension
- On-site parking
Schedule:
- 25 Hours per week, flexible. Mon-Fri between 8am and 4:30pm.
- 28 days holiday (including bank holidays) - Pro Rata
Experience:
- Administration and customer service: 3 years (Required)
Location:
Work remotely:
Job Types: Full-time, Permanent
Pay: From £12.80 per hour
Benefits:
- Company pension
- On-site parking
Ability to commute/relocate:
- Denbigh, Denbighshire: reliably commute or plan to relocate before starting work (required)
Experience:
- Office administration: 3 years (preferred)
Language:
Work Location: In person
