Job Description
Field Service Engineer
Purpose of Role
Provide off-site customer service and installation/commissioning support to all known
clients. To be part of a proactive team that delivers significant growth in Aftersales
revenues and profit in line with Group objectives.
Key Responsibilities/Activities:
Visit customer sites to support project installations/commissioning.
Visit customer sites to provide service cover, consultation on upgrades and
manage service contracts.
Spend up to approx. 70% of working time on field-based activities
Provide follow-up reporting after all visits and seek to identify other service
opportunities.
The role can include working off-site for extended periods in the UK and
overseas.
Ensure all service-related paperwork is completed in a timely manner.
Support testing of machinery prior to FAT and despatch.
Other duties as may be required
Competencies/Skills:
Excellent customer service skills with the ability to build proactive relationships
Highly motivated.
Independent.
Excellent communication skills at all levels
Computer literate
Electrical programming and diagnostic skills (preferred)
Up to date driving licence and passport
Background/Experience:
Experience of the Packaging Industry with the ability to be cross trained on all
Bradman Lake Group products.
To apply please send your CV to: [email protected] or request an application form.
Bradman Lake Ltd
4th June 2025
