Teen Support Services are a dedicated provider of supported accommodation, committed to supporting and empowering young people aged 16-25 to lead fulfilling and independent lives. With person centred support at the centre of everything we do, we provide compassionate support that promotes choice, dignity, and personal growth. Our aim is to provide and maintain a nurturing and structured environment where young people feel safe and are supported by staff who take pride in delivering high quality care to help young people thrive and prepare them for the future.
As Deputy Manager, you will play a pivotal role in ensuring the smooth and compliant running of the service, promoting a safe, nurturing, and empowering environment where young people can thrive.
Key Responsibilities
· To be an active participant of the management team ensuring that the organisation achieves its aims, and a positive culture is created.
· To ensure that health and safety requirements are maintained throughout the homes, acting when required.
· To establish effective relationships with a range of key stakeholders to promote the reputation of the organisation and instil confidence in its capacity to deliver positive outcomes.
· Identify and address any areas of concern relating to non-compliance and ensure the correct actions are implemented.
· To ensure that the homes always remains compliant with all legislative and regulatory requirements.
· Build strong relationships with young people, families, and external partners, promoting community integration and engagement.
· Ensure compliance with Ofsted and all relevant legislation, policies, and procedures.
· Support in staff supervision, training, and development to maintain a skilled and motivated team.
· Work closely with external agencies, families, and stakeholders to ensure holistic support.
· Participate in audits, inspections, and continuous improvement initiatives.
· Demonstrate good communication skills to outside agencies and represent the company in a positive manner in a variety of meetings.
· Ability to contribute positively in meetings and compile good reports.
· Utilise the individual skills and abilities of staff members and address any lapses in practice.
· Ensure that all health and safety checks are carried out in line with company policy and appropriately recorded.
· Ensure the provision maintains high standards of cleanliness, security, and safety.
· To ensure that supervision of staff members occur monthly.
· To ensure staff have up to date Personal Development Review’s.
· Ensure training needs are identified and staff are supported with this
· Undertake probation reviews within timescales.
· Ensure ALL residents files are well maintained and documentation is in place to evidence all work undertaken with young people.
· All staff are completing daily recording procedures to a high standard.
· All actions from the homes monthly inspection are completed within the given timeframe.
· Ensuring incident reports are fully completed and accurate.
· Ensure people that all relevant agencies/partners are sent copies within agreed timescales and all incident reports are placed in the homes incident folder.
Job Types:
Schedule:
Licence and experience:
· Driving Licence (required)
- Level 3 Diploma for Health and Social Care or Equivalent (required)
- Level 5 Diploma in leadership and management (preferred)
- Management experience: 1 years (required)
Pay: £29,000.00 per year
Benefits:
- Casual dress
- Free parking
- Health & wellbeing programme
Work Location: In person
