ROLE SUMMARY
Circom is a national waste and recycling solutions provider delivering innovative environmental services to customers across the UK. Accurate, timely, and insightful data sits at the heart of everything we do, driving customer reporting, invoicing, compliance, and operational decision-making.
We are seeking a highly analytical and commercially minded Data & Reporting Specialist / Business Intelligence Analyst to take ownership of our reporting processes, support the management of customer and supplier data, and help drive the next phase of our data automation journey.
This role is ideally suited to an individual with strong Excel and Power BI skills, experience working within a data-intensive environment, and an interest in leveraging AI and automation tools to improve efficiency and data quality.
Our Microsoft Dynamics platform is already established. We are therefore looking for someone who can quickly understand existing data structures, become proficient in our systems within the first three months, and ultimately take full ownership of reporting, invoicing data, and management information processes.
Working closely with our Customer Care, Finance, Operations, and Development teams, you will ensure the integrity of data captured within Microsoft Dynamics, identify and resolve data quality issues, support monthly invoicing processes, and maintain the environmental and financial reporting relied upon by both customers and regulatory bodies.
KEY RESPONSIBILITIES
Data Management & Quality Control
- Take ownership of existing operational, customer, supplier, and waste management data.
- Clean, validate, structure, and maintain large datasets from multiple sources.
- Investigate and resolve data discrepancies and reporting anomalies.
- Ensure data entered into Microsoft Dynamics is accurate, complete, and fit for reporting purposes.
- Develop data validation procedures and quality assurance controls.
Reporting & Business Intelligence
- Produce accurate monthly customer reporting and management information.
- Generate environmental and financial reports for customers and internal stakeholders.
- Develop and maintain Power BI dashboards and reporting tools.
- Support the monthly invoicing process by ensuring underlying data is complete and accurate.
- Deliver actionable insights from operational and commercial datasets.
- Oversee continuous develop of the Circom mobile application
AI & Data Automation
- Identify opportunities to automate repetitive data cleansing, validation, and reporting activities.
- Explore and implement AI-assisted tools and modern technologies to improve data accuracy and efficiency.
- Work with supply chain partners to streamline complex data mapping and integration requirements.
- Contribute to the continuous improvement of data workflows across the business.
Systems & Process Ownership
- Develop a detailed understanding of Circom's reporting architecture and data flows.
- Collaborate with Directors, Account Managers, Finance, and Operations teams to improve reporting processes.
- Work alongside Microsoft Dynamics developers to enhance system functionality and reporting accuracy.
- Progress from operational support to full ownership of key reporting and data management processes within six months.
Compliance & Regulatory Reporting
- Support reporting requirements relating to waste and recycling legislation.
- Produce accurate submissions and reporting data where required by regulatory authorities, including the Environment Agency.
- Assist in the maintenance and development of API-linked data systems, including reporting functionality connected to the Circom mobile application.
- Ensure compliance with internal governance and customer reporting obligations.
ABOUT YOU
You are highly analytical, inquisitive, and naturally detail oriented. You enjoy working with data, identifying patterns, solving problems, and improving processes.
You are comfortable challenging inconsistencies, investigating data quality issues, and implementing solutions rather than simply processing information.
You have a genuine interest in technology, automation, and AI and can see opportunities to improve efficiency through smarter ways of working.
ESSENTIAL REQUIREMENTS
Experience
- Minimum of 2 years' experience within a data-focused role.
- Previous experience in environments involving significant volumes of operational, financial, supply chain, or environmental data.
- Experience preparing management information and reporting packs.
- Strong commercial awareness and understanding of invoicing and customer reporting processes.
Technical Skills
- Advanced Microsoft Excel skills, including:
- Pivot Tables
- Power Query
- Complex formulas
- Data modelling
- Data validation and cleansing
- Experience using Power BI.
- Strong understanding of databases and data structures.
- Experience working with ERP or CRM platforms such as Microsoft Dynamics.
- Proficiency in data cleansing, transformation, and reporting processes.
Personal Attributes
- Excellent analytical and problem-solving abilities.
- Exceptional attention to detail.
- Organised and capable of managing multiple priorities simultaneously.
- Strong communication skills with the ability to explain data clearly to non-technical stakeholders.
- Proactive and self-motivated with a continuous improvement mindset.
DESIRABLE QUALIFICATIONS
- Qualifications or certifications in Data Analytics, Business Intelligence, Microsoft Power Platform, Excel, Power BI, or related disciplines.
- Experience working with APIs and system integrations.
- Experience within the waste management, recycling, environmental, logistics, or facilities management sectors.
- Understanding of automation platforms and AI-assisted data tools.
- Knowledge of waste reporting and compliance requirements.
LOCATION
Circom, Coventry (CV6 6LQ)
Applicants must reside within approximately 10 miles of Coventry and be willing to commute to the office during the training and onboarding period.
Following successful completion of training, hybrid working is available with a minimum of 3 office-based days per week.
Pay: £30,000.00-£40,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Ability to commute/relocate:
- Coventry CV6 6LQ: reliably commute or plan to relocate before starting work (required)
Education:
Experience:
- Business intelligence: 2 years (preferred)
Language:
Work authorisation:
- United Kingdom (required)
Location:
- Coventry CV6 6LQ (required)
Work Location: Hybrid remote in Coventry CV6 6LQ