- Location: North Walsham - Norfolk
Pay Rate: £ 40,000 Per Year
- Position: Permanent
Store Manager | North Walsham
Lead the Store. Support the Team. Deliver Great Service.
At Cosy Carpets & Flooring Ltd, we’re passionate about delivering outstanding service, operational excellence, and creating a workplace where people thrive. As we continue to grow, we’re looking for a dynamic and driven Store Manager to manage our North Walsham store and support the day-to-day performance of our retail, logistics and warehouse operation.
This is a varied, hands-on management role and an opportunity to make a positive impact within a fast-paced, ambitious business that values teamwork, great service, and continuous improvement.
If you’re an experienced retail manager who enjoys organising a busy operation, supporting teams, and delivering results, we’d love to hear from you.
Why Join Cosy Carpets & Flooring Ltd?
At Cosy Carpets & Flooring Ltd, we know that great businesses are built by great people. That’s why we’re committed to creating an environment where our teams feel valued, supported, and empowered to succeed.
What We Offer
Salary of £40,000 per annum
Branded Company van
Supportive and forward-thinking leadership team
Employee discounts
Enhanced holiday allowance
A fast-growing business where your ideas and contributions matter
The opportunity to contribute to meaningful operational improvements within the store
We’re building a culture focused on accountability, collaboration, and delivering the very best experience for our customers; and we want people who are excited to be part of that journey.
About the Role
As Store Manager, manage the day-to-day operational performance of the store and warehouse, ensuring daily activities are organised effectively and support the wider goals of the business. The role involves maintaining efficient processes across logistics, stock control, transport coordination, health & safety compliance, and team development, while leading from the front to deliver an outstanding customer experience.
This is a hands-on management role where no two days are the same. You’ll coordinate customer appointments, fitting schedules, and operational workloads, helping to ensure the branch runs smoothly and efficiently. Responsibilities include managing installer diaries, organising stock and deliveries for upcoming works, preparing customer quotations and invoices, and leading both sales and aftercare activity.
You will also maintain high store standards, manage day-to-day payroll and fleet administration, support staff wellbeing and performance, and work collaboratively with colleagues across the wider business to support sales, marketing initiatives, and overall branch success.
Note: This is not an exhaustive list of duties and responsibilities; for the full job description, please get in touch.
What We’re Looking For
We’re looking for an experienced retail manager who combines strong organisational skills with a supportive, people-first management style.
You’ll Ideally Have:
Previous experience in retail management from within a similar retail environment
Strong people management and team development skills
Experience working with KPIs, operational performance, and process improvement
Excellent organisational and problem-solving abilities
A proactive, hands-on approach with the ability to thrive in a fast-paced environment
Confidence using accounting and payroll systems
Strong communication and negotiation skills and the ability to work collaboratively across departments
A commitment to high standards, safety, and customer service
