Location: Worthing
Salary: £25,000–£35,000 per annum
Rota: Monday to Friday, 08:30–17:00 (overtime likely)
We are looking for a motivated Technical Support Engineer to join our growing team in Worthing, supporting CCTV, networking and security systems across a range of client environments. This is an excellent opportunity for a technically skilled individual who enjoys troubleshooting, problem-solving, and working with modern surveillance and communication systems.
Key Responsibilities
- Monitor CCTV systems and system health dashboards to ensure continuous uptime
- Diagnose and resolve faults in CCTV, networking, hardware and electrical systems
- Provide remote technical support for cameras, DVRs/NVRs and associated software
- Configure IP cameras, recording systems and network devices
- Analyse system logs and identify recurring faults
- Support installation engineers via phone and email
- Assist with system upgrades, maintenance and troubleshooting
- Maintain accurate documentation of issues and resolutions
Requirements
- Experience with CCTV systems, networking or technical support
- Good understanding of IP networking and hardware troubleshooting
- Experience configuring IP cameras and recording systems preferred
- Ability to read technical drawings and schematics is advantageous
- Experience with IDS or other security systems is desirable
- Strong problem-solving skills and attention to detail
- Good communication skills and ability to work both independently and within a team
What We Offer
- Salary £25,000–£35,000 per annum (depending on experience)
- Monday–Friday working hours with overtime opportunities
- Hands-on experience across varied technical projects
- Opportunities for training and career development
- Supportive and fast-paced working environment
Pay: £25,000.00-£35,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- On-site parking
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
