Job Summary
We are seeking a friendly, organised, and professional Dental Receptionist to join Bricketwood Dental Practice. The successful candidate will be the first point of contact for patients and will play a key role in ensuring the smooth operation of the front desk. Excellent communication, administrative skills, and a patient-focused attitude are essential.
Key Responsibilities
- Greet and welcome patients in a professional and friendly manner
- Answer phone calls and respond to patient enquiries
- Schedule, confirm, and manage patient appointments
- Maintain accurate patient records and update information in the dental software system
- Process payments, invoices, and insurance information
- Coordinate with dentists, hygienists, and clinical staff regarding schedules
- Handle patient check-in and check-out procedures
- Maintain a clean and organised reception area
- Ensure patient confidentiality and compliance with data protection policies
Requirements
- Previous experience in a receptionist, administrative, or customer service role (dental or medical experience preferred)
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Proficiency in computer systems and appointment scheduling software
- Professional appearance and positive attitude
- Ability to work well in a team environment
- Ability to work one Saturday per month 8.45am - 12.45pm
This positions start date would be Monday 14th September 2026
Pay: £13.00-£15.00 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
