We're excited to announce a new role within our beautiful showroom in Kingston, for an 8 hour Sales Advisor to join our team!
This is a role for someone who genuinely loves people. You'll connect with our customers, take the time to understand what they're really after, and guide them towards pieces they'll live with and love for years to come. Our furniture is made to last — our fifteen-year guarantee says as much — and the way we sell it should feel just as considered: warm, unhurried and genuinely helpful.
You'll bring transferable customer service or retail experience. If you've worked in furniture or homewares, all the better — but what matters most is a real interest in people, in homes, and in doing things properly. We're after energy, self-motivation and strong communication skills, alongside someone who can thrive working towards their own goals while pulling together with the team to hit our shared showroom targets.
- Offering a warm, personal and genuinely helpful experience — getting to know each customer and what they're looking for
- Sharing your knowledge of our products and helping customers picture the pieces in their own homes
- Meeting and, where you can, exceeding your targets and KPIs
- Spotting natural opportunities to help customers complete a room
- Keeping the showroom beautifully presented and true to the agreed layout plan, including the everyday care that keeps it looking its best
- Setting up and refreshing displays and promotions within the timeframes we agree
- Looking after the stockroom
- A genuine warmth and interest in people
- A love of furniture, homes and design
- Energy, self-motivation and a positive, can-do outlook
- Proven sales experience and the drive to reach your goals
- Strong customer service experience from a previous customer-facing role
- Clear, confident communication, both spoken and written
- Calm and thoughtful when situations get tricky
- Approachable, kind and attentive to the needs of those around you
- Up to 33 days holiday per year (inc. Bank Holidays) — pro-rated for part-time colleagues
- Great discounts on our products
- Membership of the Perkbox discount platform
- Healthcare
- Cash Plan
- Cycle to Work scheme
- Paid volunteering day each year
- Death in service benefit
- Access to Health & Wellbeing guidance and support
- A day off for your birthday
- And lots more!
Over twenty-five years ago, we opened our first showroom at Bourton-on-the-Water, in the heart of the Cotswolds. This very special patch of rural England taught us the importance of creating timeless, understated furniture and accessories that bring homes to life.
We take real pride in the quality of our products and the experience we offer, powered by our passionate people. We're growing quickly, and we're looking for great people to help us realise our ambitions.
Everything we do is guided by four values: we lead with care, inspire possibility, focus on impact, and endure with purpose. In practice that means looking after our customers and each other, being approachable and attentive, and creating a space where everyone feels they belong. We're committed to an inclusive and diverse workplace where we celebrate our differences and our people can truly be themselves.
Applicants should already hold the appropriate Right to Work in the UK, as The Cotswold Company does not offer sponsorship.
For more about us, follow the link: https://www.cotswoldco.com/
