· greet patients
· assist patients to complete all necessary forms and documentation
· ensure patient information is accurate
· inform patients of Practice procedures and policy
· maintain and manage patient records
· move patients through appointments as scheduled
· answer incoming calls and deal with enquiries
· transfer calls as required
· schedule patient appointments
· respond and comply to requests for information
· deal with incoming and outgoing paperwork – emails/post
· complete other clerical duties as assigned
· ensure reception area is well maintained, neat and clean
· safeguard patient privacy and confidentiality
· be pro-active in updating skills
Job Types: Full-time, Part-time, Permanent
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person