Overview
Join our dynamic team as an Experienced Front of House Staff Member and become the welcoming face of our vibrant hospitality environment! In this lively role, you'll deliver exceptional guest service, ensure smooth restaurant operations, and create memorable experiences for every visitor. Your enthusiasm, attention to detail, and passion for hospitality will drive the energy and success of our establishment. This paid position offers a fantastic opportunity to grow your culinary and customer service skills in a fast-paced, rewarding setting.
Responsibilities
- Greet guests warmly, manage reservations, and seat customers efficiently to maximize flow and satisfaction
- Take accurate food and beverage orders while providing knowledgeable recommendations to upsell menu items
- Serve food and drinks promptly, ensuring presentation standards are met and guest needs are fulfilled with a positive attitude
- Maintain cleanliness and organization of dining areas, including tables, stations, and service equipment
- Follow food safety protocols diligently during food preparation, serving, and handling to ensure health standards are met
- Collaborate with kitchen staff to coordinate timely food delivery and address any guest concerns swiftly
- Assist in managing guest inquiries or complaints professionally, turning challenges into positive experiences
Requirements
- Proven experience in hospitality or restaurant settings, with a strong background in serving and guest services
- Knowledge of food safety regulations and proper food handling procedures
- Basic math skills for processing payments accurately and managing tabs
- Familiarity with food preparation techniques and kitchen operations is a plus
- Excellent time management skills to handle busy service periods efficiently
- Ability to upsell menu items confidently to enhance guest experience and restaurant sales
- Strong communication skills with a friendly, energetic demeanor that fosters a welcoming atmosphere
Join us if you're passionate about delivering outstanding hospitality experiences! We value energetic team players who thrive in lively environments, possess a keen eye for detail, and are eager to develop their culinary knowledge. This is more than just a job—it's an opportunity to grow your career in the exciting world of hospitality while making every guest feel special.
Pay: £12.71-£14.00 per hour
Work Location: In person
