Job Summary
We are seeking a dedicated Dispensing Optician to join our professional optical team. The successful candidate will be responsible for assisting customers in selecting suitable eyewear, accurately dispensing spectacles, and providing exceptional customer service. This role offers an excellent opportunity to utilise your optical knowledge and skills in a dynamic environment, ensuring clients receive personalised and expert advice on their vision needs. A background in laboratory work and anatomy knowledge will be highly advantageous in this position.
Responsibilities
- Assist customers in choosing appropriate frames and lenses based on their prescription, lifestyle, and aesthetic preferences.
- Dispense spectacles accurately, ensuring proper fit and comfort for each client.
- Conduct preliminary eye examinations and verify prescriptions provided by optometrists.
- Maintain and update patient records with precision and confidentiality.
- Prepare lenses and assemble spectacles using laboratory equipment, adhering to quality standards.
- Provide guidance on lens options, coatings, and aftercare to optimise customer satisfaction.
- Ensure all optical equipment is maintained, calibrated, and used safely.
- Support the optical team with stock management, ordering supplies as needed.
- Deliver excellent customer service by addressing queries professionally and courteously.
Skills
- Proven laboratory experience in optical lens fitting and spectacle assembly.
- Excellent organisational skills with attention to detail to ensure accurate dispensing.
- Good communication skills to explain technical information clearly to clients.
- Ability to work effectively as part of a team within a busy optical practice.
- Customer-focused approach with a friendly and professional demeanour.
- Organised with the ability to manage multiple tasks efficiently under pressure. This role provides an engaging environment for those passionate about optics and customer care, offering opportunities for professional development within a supportive team setting.
Pay: £25,000.00-£35,000.00 per year
Benefits:
- Employee discount
- Private medical insurance
- Store discount
Work Location: In person
