Originally established as a Civil Engineering Firm by Terry Mallaghan in the 1960s, an ongoing dedication to excellence and innovation has seen Mallaghan evolve into a leading global manufacturer of GSE.
Combining technical expertise with a deep understanding of customer requirements, Mallaghan designs and manufactures a comprehensive range of specialist products, including hi-lifts, aircraft maintenance lifts, stairs, and deicers, tailored to the needs of our international partners.
Headquartered in Dungannon, Northern Ireland, and with a manufacturing facility in Newnan, Georgia; Mallaghan employs a team of more than 400 people. With Ronan and Niall Mallaghan at the helm of the business, Mallaghan is committed to continued investment within the industry to ensure a range of innovative, sustainable GSE for airlines, airport and handling agents right across the world.
Are you passionate about hands-on engineering and customer service? Mallaghan is recruiting a Service Engineer to manage the installation, commissioning, maintenance, and servicing of our industry-leading Ground Support Equipment. You’ll lead key power projects and have the chance to work with a dynamic team, offering technical support and contributing to a safe, efficient work environment.
Key Responsibilities:
- Install & Commission Mallaghan Ground Support Equipment to the highest standards, ensuring all machinery is fully operational and meets client specifications.
- Maintain & Service a wide range of ground support equipment, ensuring it operates efficiently and reliably at all times.
- Troubleshoot & Resolve Issues quickly, including diagnosing faults, repairs, and working within warranty guidelines. Report any unresolved warranty issues back to the office.
- Provide Technical & Supervisory Support to colleagues, ensuring that proper guidance is provided and ensuring work is completed to company standards.
- Lead Critical Power Projects, managing on-site teams, and overseeing installation, commissioning, and troubleshooting of large projects.
- Ensure Customer Satisfaction by providing professional, timely, and effective communication with clients and keeping them informed about project progress, issues, and resolutions.
- Follow Company Guidelines & Standards by ensuring work is completed in compliance with Mallaghan’s high standards, health and safety regulations, and quality systems (ISO 9001).
- Document All Work in a timely and accurate manner, including time sheets, site reports, staff expense claims, and follow-up work, adhering to company policies.
- Collaborate & Communicate Effectively with management, staff at all levels, and other trades to maintain a seamless operation and ensure positive client outcomes.
- Contribute to a Safe Working Environment by following all health and safety protocols and promoting a culture of safety among your colleagues.
- Train & Develop by attending all required training courses and keeping up to date with product developments and industry standards.
What We’re Looking For:
- Proven technical experience (electro-mechanical engineering preferred)
- Ability to read and interpret technical documents
- Strong troubleshooting and diagnostic skills
- Excellent communication and team collaboration
- Flexibility to travel worldwide and work outside regular hours
- Clean driving license and valid passport
Why Mallaghan?
- Competitive salary, overtime, and bonus structure
- Health Cash Plan, Pension & Life Assurance
- Discounts on High Street, Gym Membership & Insurance
- Long Service Awards, Social Events & more
- On-site parking & early finish Fridays!
This is an exciting opportunity for career progression in a forward-thinking company.
Apply now by sending your CV to the HR Department before the closing date.
Mallaghan is an Equal Opportunities Employer.
Job Types: Full-time, Permanent
Work Location: In person
