An exciting opportunity has arisen within Brain/Sight and Sound department to work with the administrative team.
We are looking for an enthusiastic, organised, and EPIC-competent individual to work as part of a large multi-disciplinary team in the Brain/Sight and Sound directorate.
This post will be offered as a permanent position. This is an exciting opportunity for somebody to broaden their existing skillset and help shape the future of the directorate.
The role involves, coordinating and organising outpatient appointments and investigations with families ensuring that appointments are scheduled within the routine 18 week waiting time, adhering to the Patient Access Policy and RTT 18-week pathway guidelines.
The successful candidate will be responsible for a range of administrative duties working with the clinical team to ensure that clinic letters, correspondence, and reports relating to the team are accurate and produced within the agreed timeframe and uploaded onto Epic; validating patient data; managing incoming and outgoing telephone calls for the team; arranging meetings, taking minutes and carrying out actions as necessary; and providing cover in times of absence.
As a Service Coordinator you should have excellent written and verbal communication; strong administrative and organisational skills, be proficient in MS Word and Excel, diary management, and minute taking. You should be able to demonstrate that you are a team player but can work independently with minimal supervision.
You will be expected to lead by example and demonstrate the Trust’s Values to deliver an enhanced service.
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
