About the Role
ByHealthy Wellness Ltd operates within the wellness services, wellbeing programmes, client support, and lifestyle service coordination sector, helping individuals and organisations access organised wellness support and professional service experiences. We are seeking a Wellness Services Manager to oversee daily wellness operations, coordinate client services, and support smooth programme delivery across the business.
Why Join Us?
Career Growth Opportunity
Develop your management career within a professional UK-based wellness services company.
Competitive Compensation
Receive a realistic and competitive annual salary aligned with mid-level wellness services management roles in Manchester.
Professional Wellness Environment
Work in a structured setting that values client care, organisation, communication, and service quality.
Meaningful Business Impact
Help improve wellness service delivery, strengthen client satisfaction, and support continued business growth.
Key Responsibilities
- Manage daily wellness service operations and client support workflows
- Coordinate wellness programmes, schedules, appointments, and service updates
- Support staff, service providers, clients, and internal teams
- Monitor client feedback, service quality, attendance, and operational reports
- Prepare schedules, documentation, reports, and process improvement recommendations
- Assist with team coordination, service planning, and workflow improvements
- Ensure wellness services follow company standards, client requirements, and service procedures
What We Are Looking For
Experience
- Experience in wellness services, client support, health and wellbeing coordination, hospitality, customer service, or service operations
- Previous team coordination or supervisory experience is preferred
- Experience working with wellness programmes, client-facing services, or appointment-based operations is an advantage
Skills
- Wellness services management
- Client service and programme coordination
- Team supervision and workflow planning
- Reporting, scheduling, and documentation
- Customer experience and issue resolution
- Strong communication, organisation, and attention to detail
Education
- Bachelor’s degree in Business Administration, Health and Wellbeing, Hospitality Management, Psychology, Communications, or a related field is preferred
- Professional certifications in wellbeing coordination, customer service, service management, or operations are an advantage
Pay: £40,000.00-£56,000.00 per year
Benefits:
- Casual dress
- Company events
- Employee mentoring programme
- Health & wellbeing programme
Work Location: In person
