Salary: £44,880. £56,000 OTE
Hours: 45 hours per week. Monday–Friday: 0800–1800 with a one-hour unpaid lunch break.
At Vines Group, delivering an exceptional customer experience starts with having great people and strong operational teams behind the scenes.
We are looking for an experienced Parts Manager (Maternity Cover) to lead our Parts Departments across Gatwick and Redhill. This is an exciting dual-site opportunity for someone who combines strong people leadership with commercial awareness and a passion for delivering the high standards our customers expect from Vines Group and BMW.
You’ll take responsibility for the performance of both Parts Departments, ensuring they are well organised, commercially successful and consistently delivering an outstanding service.
As our Parts Manager, you will play a key role in leading our teams and driving the performance of both locations. You will be responsible for:
- Team Leadership: Leading, motivating, coaching and developing colleagues across both Parts Departments, creating a positive and collaborative working environment.
- Dual-Site Management: Maintaining a visible presence across Gatwick and Redhill, managing your time effectively according to operational priorities and the needs of each team.
- Commercial Performance: Taking responsibility for Parts P&L performance, working towards agreed turnover, profit and budget objectives and identifying opportunities to maximise profitability.
- Stock Management: Ensuring effective stock planning and control, maintaining appropriate stock levels and reducing obsolete or excess stock across both locations.
- Customer Experience: Ensuring customers consistently receive a high-quality experience in line with Vines Group and BMW standards.
- Business Development: Developing existing trade parts accounts, building strong customer relationships and identifying opportunities to generate new business.
- Operational Excellence: Ensuring departmental processes, administration, lead management and reporting are accurate, efficient and compliant with company procedures.
- Continuous Improvement: Identifying opportunities to improve processes, efficiency and working practices across both Parts Departments.
- Compliance & Standards: Maintaining high standards of health and safety, housekeeping and compliance with relevant legislation, company policies and industry requirements.
Experience: Relevant experience within the retail motor industry, with strong knowledge of Parts and Accessories. Previous Parts or Aftersales management experience would be an advantage.
Leadership: Proven ability to lead, motivate and develop teams, ideally within a multi-site or similarly fast-paced environment.
Commercial Awareness: A strong understanding of departmental performance, profitability and the importance of achieving commercial objectives.
Organisation: Excellent organisational and time-management skills, with the ability to balance priorities across two locations.
Customer Focus: A genuine commitment to delivering excellent customer service and handling challenging situations professionally.
Communication: Strong communication, interpersonal, coaching and negotiation skills.
Approach: Self-motivated, positive, adaptable and solutions-focused, with the confidence to work with appropriate autonomy.
Driving Licence: A full UK Driving Licence and the ability to travel regularly between Gatwick and Redhill.
Qualifications: Relevant professional qualifications or membership of the Institute of the Motor Industry (IMI) would be advantageous but are not essential.
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Awesome Team: Work with friendly, passionate people who love what they do.
- Great Perks: Competitive pay, cool benefits, and plenty of room to grow.
- Training Provided: Don’t worry if you’re new to this; we’ll give you all the training you need to succeed!
- 24 Days Holiday: Plus bank holidays, increasing to 29 days with service.
- Birthday Off: Celebrate your special day!
- Staff Purchase Scheme: Discounts on cars and motorbikes.
- Health Plan: Medical health cash plan.
- Enhanced Parental Benefits
- Flexible Holidays: Buy and sell holiday days.
- Growth Opportunities: Job shadowing scheme and career planning/ pathways.
- Extra Perks: High street discount vouchers, sabbatical leave, long service awards, and much more!
For more details, check out our staff benefits.
As well as having the opportunity to work for the iconic BMW and MINI brands you will be part of a successful privately-owned business where our people are our greatest asset.
Our mission is ‘to inspire each other to delight our customers’, we do this through our ‘Winning Together’ brand values;
- Working as One Team
- Being Warm and Welcoming
- Doing what you say you will do
We believe it’s these values which makes us successful.
We all want to be proud of the company we work for and Vines have a great reputation of just that. We want people that not only share our commitment to working hard, but also a commitment to each other. That's why we want individuals that share in one another's success, and have a true belief in what they do.
