Post Title: Department and School Services Team Lead
SBU/Department: School of Health, Medicine and Life Sciences
FTE: 1fte (working 37 hours per week)
Duration of Contract: Permanent
Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year
Location: College Lane Campus, Hatfield
Main duties and responsibilities
The Department and School Services Team Lead is required to supervise and workload Departmental Administrators who are responsible for a range of functions that support the operational development of school-based business administration processes; this includes documenting, and where appropriate making changes to, processes and providing support to the School Executive Group, Heads of Department and academic staff in the school.
This role will undertake a range of supervision duties relating specifically to supporting and advising the Departmental Administrators. The post holder will be expected to provide a strong customer-focused “can do” attitude to both internal and external contacts and will require a high level of initiative as well as sound personal judgement in handling confidential and sensitive material.
Skills and experience required
You will have demonstrable IT skills, including proficiency in the use of databases, spreadsheets and standard office software packages such as Microsoft Word, Excel, Access and PowerPoint. You will bring proven line management experience, with the ability to lead and develop teams effectively.
You will be adept at working across multiple priorities and departments to achieve objectives, and able to communicate clearly and professionally in a range of formats to a variety of audiences. You will have a strong attention to detail and be able to work accurately under pressure, meeting deadlines in a fast-paced environment.
You will have a proven ability to prioritise and manage team workloads, providing clear direction and adapting priorities as required to maintain performance. You will be trusted to handle sensitive information with strict confidentiality, and will demonstrate initiative alongside a willingness to learn and develop new skills.
Qualifications required
You will be educated to a minimum of degree level or to an equivalent standard, or have proven work experience
Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.
Internal applicants– please ensure you apply via your employee self service portal.
We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.
Contact Details/Informal Enquiries: Matt De Beer-White, EA & Deputy School Business Manager (
[email protected])
Closing Date: Sunday 26th July
Interview Date: w/c 10th August
Reference Number: REQ000801
Date advert placed: 06 July 2026
Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts
