Support Worker – Complex Care
Thetford
£14.50 per hour – Day Shifts
£15.00 per hour – Night Shifts
Zero-Hours | 12-Hour Day & Night Shifts
Please note: Employment visa sponsorship is not available for this position. Applicants must already have the unrestricted Right to Work in the UK at the time of application.
We are recruiting reliable and committed Support Workers to join an established community-based care package in Thetford.
We currently have opportunities across both 12-hour day and night shifts, with a particular need to strengthen our night-time support and provide greater resilience within the existing team.
This could suit somebody looking for regular shifts alongside other commitments, as well as someone who wants the flexibility to provide additional cover for annual leave, sickness and other staffing requirements.
CURRENT SHIFT OPPORTUNITIES
- Day shifts: 08:00–20:00 – £14.50 per hour.
- Night shifts: 20:00–08:00 – £15.00 per hour.
- Night availability is particularly valuable, including regular Tuesday night availability.
- Day opportunities may include Mondays, Wednesdays and Fridays.
- Additional sickness, annual leave and contingency shifts may also become available.
As this is a zero-hours opportunity, we can discuss your availability during screening and establish which current shifts and working patterns are suitable.
THE ROLE
As a Support Worker, you will provide safe, consistent and person-centred support in line with the individual's care plan, routines and agreed ways of working.
Your responsibilities will include:
- Providing reliable support across agreed day and/or night shifts.
- Building a positive, consistent and professional relationship with the person you support.
- Supporting established routines and promoting choice, dignity and independence.
- Following individual care plans, risk assessments and agreed ways of working.
- Maintaining appropriate professional boundaries.
- Completing clear and accurate care records.
- Communicating effectively with colleagues and the wider care team.
- Recognising concerns or changes and escalating them appropriately.
- Completing all required package-specific training and competency assessments before working independently.
ABOUT YOU
Consistency and reliability are particularly important for this package.
We are looking for Support Workers who are:
- Reliable and committed to the shifts they agree to work.
- Calm, patient and person-centred.
- Comfortable working 12-hour shifts.
- Able to build trust and maintain consistent professional relationships.
- Good communicators.
- Able to follow care plans and agreed ways of working.
- Willing to complete all required training and competency assessments.
- Able to offer some flexibility for additional cover where possible.
Previous health or social care experience would be advantageous. Previous complex-care experience is desirable, although we will consider strong care candidates who can be appropriately trained, assessed and supported for the package.
WORKING WITH US
This opportunity provides the flexibility of zero-hours working while offering access to regular 12-hour shifts within an established care package.
We are particularly interested in hearing from candidates who can provide regular night support, although suitable applicants with day availability are also encouraged to apply.
All appointments are subject to satisfactory safer recruitment checks, including identity and Right to Work verification, full employment history, satisfactory references, DBS checks and any training or competency requirements relevant to the service.
If you're a reliable Support Worker looking for 12-hour day or night shifts in Thetford, we'd like to hear from you.
Apply today for our Support Worker – Complex Care opportunity in Thetford.
Pay: £14.50-£15.00 per hour
Benefits:
- Company events
- Employee discount
- Free parking
- On-site parking
Application question(s):
- Will you now or in the future require visa sponsorship to work in the UK?
- Do you have the right to work in the UK?
- Do you hold a full UK driving licence?
- Do you have experience supporting people with complex care needs?
- Are you available for any of the following 08:00–20:00 day shifts: Monday, Wednesday or Friday?
- Are you willing to provide additional sickness, annual leave or contingency cover when your availability allows?
- Are you regularly available to work Tuesday night shifts from 20:00–08:00?
Work Location: In person
