We help social landlords keep their void properties powered, and ready for the next tenant. It's a niche, operationally complex space, and we're good at it. Since 2020 we've grown quickly, now supporting over 100 clients and managing more than a million properties across the UK.
We do things the right way. That means being honest with our clients, following through on what we commit to, respecting the people we work with, and growing as a team. If that sounds like the environment you want to work in, read on.
We're looking for a Partner Manager to join our team in Sawbridgeworth. This is a relationship-focused, problem-solving role at the heart of what we do, and it suits someone who likes variety, takes ownership, and is genuinely good with people.
What you'll be doing
You'll manage day-to-day relationships with our clients and energy partners, keeping things moving and resolving issues. That means:
- Handling communication with clients and energy suppliers by phone and email, keeping everyone informed and up to date
- Remotely diagnosing and resolving energy issues in vacant properties so they're ready for tenants
- Maintaining accurate records and reporting in our portal
- Spotting problems early and taking action before they become bigger issues
- Supporting the smooth re-housing of tenants in affordable and social housing
What we're looking for
You don't need a background in energy. We'll train you. What we do need:
- Strong communication skills, both written and verbal
- A calm, organised approach when managing multiple priorities
- Honesty and integrity in how you work, especially when things get complicated
- Confidence working independently and taking ownership of your workload
- Good attention to detail, especially when updating records and reporting
- A team-first attitude and genuine respect for the people around you
- Comfort using IT systems and picking up new tools quickly
Experience in energy, utilities, social housing, or a similar client-facing operations role is a bonus but not essential.
What we offer
Salary £25,000 pa
Bonus Up to 10% annual
Holiday 21 days + bank holidays
Pension 8%
Kit Laptop & mobile phone
Other Gym membership, free parking
Location Office-based in Sawbridgeworth with one day WFH per week after completing training
About TSM Void Energy Services
TSM Void Energy Services was founded in 2020 and has grown rapidly to support over 100 clients managing more than a million properties across the UK, from Scotland to Cornwall. We work with some of the country's largest housing associations and hold partnerships with OVO Energy and British Gas.
We're built on doing things the right way: respect and integrity in how we operate, growth for the business and the people in it, honesty in every interaction, and a team that genuinely supports each other.
Pay: £25,000.00 per year
Benefits:
- Casual dress
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work Location: In person
