About Us
We are a friendly Independent veterinary practice dedicated to providing high-quality care for our patients and excellent service for their owners. We are looking for a reliable, organised, and personable Administrative Assistant / Receptionist to join our team.
Role Overview
This is a varied role combining front-of-house reception duties with administrative support. The ideal candidate will be confident dealing with clients, highly organised, and comfortable managing multiple tasks in a busy environment. Additional skills in design or marketing is required, as the role will include supporting promotional and communication activities to our clients.
up to 40 hours per week with more hours available for covering holidays, sickness etc
Key Responsibilities
- Welcoming clients and their pets, providing a warm and professional first impression
- Managing appointments, phone calls, and email enquiries
- Maintaining accurate records and updating the practice management system
- Handling payments and general reception duties
- Supporting the veterinary team with administrative tasks
- Leading Marketing activities such as social media updates, newsletters, or promotional materials (if applicable)
- Helping maintain a clean, organised, and efficient reception area
Requirements
- Previous experience in an administrative and/or reception role
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Ability to multitask and work well under pressure
- Good IT skills (e.g., Microsoft Office or similar systems)
- A friendly, approachable, and professional manner
- Marketing and Design skills (Canva)
- Confident with all Social Media platforms
Desirable (but not essential)
- Experience in a veterinary or healthcare environment
What We Offer
- A supportive and welcoming team environment
- Opportunities to develop skills across admin and marketing
- Competitive salary (based on experience)
Pay: From £12.71 per hour
Benefits:
Ability to commute/relocate:
- Callander FK17 8LN: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have any experience in digital marketing, design, or managing social media accounts?
- How many years of Marketing experience do you have ?
Work Location: In person
