We are seeking an experienced File Handler to join our Industrial Disease team, managing a predominately litigated caseload of Noise Induced Hearing Loss (NIHL) claims. Working within a supportive and collaborative team environment, you will be responsible for progressing claims from inception through to resolution, applying effective litigation strategies to achieve the best possible outcomes for clients while maintaining profitability and service excellence.
-
Reviewing documentation, evidence, medical records and personnel records, and preparing detailed reports.
- Handling all aspects of disclosure and ensuring compliance with procedural requirements.
- Conducting investigations, liaising with Insureds, and obtaining witness statements.
- Instructing and liaising with Counsel and expert witnesses.
- Undertaking legal and technical research to support case strategy and claim progression.
- Drafting a range of legal documents, correspondence, pleadings and reports.
- Attending conferences, court hearings and trials with Counsel where required.
- Managing routine correspondence and maintaining effective communication with all parties.
- Attending court appointments and ensuring adherence to court directions and timetables.
- Liaising with and taking instructions from Insurers and Insureds, providing clear and timely updates.
- Progressing claims in line with agreed litigation strategies to achieve the best possible outcomes for clients.
- Maintaining accurate file management and ensuring work is conducted efficiently and profitably.
- Ensuring compliance with the SRA Standards and Regulations at all times.
- Demonstrating and promoting the Keoghs Values in all aspects of work and client service.
Applicants should have previous experience handling NIHL claims and be confident managing a litigated caseload within a supportive team environment.
Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is
Birmingham Office Or Bolton Office
-
Experience handling litigated NIHL claims and managing a caseload independently.
- Strong understanding of litigation processes, court procedures and disclosure requirements.
- Ability to review evidence,medical records and witness statements, and prepare clear reports.
- Experience instructing Counsel and Experts and attending hearings, conferences and trials.
- Strong drafting, research and communication skills.
- Ability to build effective relationships with Insurers, Insureds and other stakeholders.
- Excellent organisation and time management skills, with a focus on meeting court deadlines.
- Knowledge of the SRA Standards & Regulations and commitment to the Keoghs Values.
-
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service- after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- after successfully completing probation
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
