We are looking for a dedicated and enthusiastic Café Supervisor to join our team full-time.
This is a hands-on role suited to someone with solid customer service experience who is ready to take the next step in a supportive, community-focused environment.
For the right candidate, there will be opportunities for development within the business.
Key Responsibilities:
- Oversee the day-to-day running of the café, ensuring smooth and efficient service
- Lead and support the team, setting a positive example and maintaining high standards
- Deliver excellent customer service to a diverse range of customers
- Maintain cleanliness, organisation, and food safety standards
- Assist with stock management and ordering
Essential Requirements:
- Previous customer service experience is essential
- Strong organisational skills and the ability to work efficiently under pressure
- A proactive attitude with the ability to take initiative
- Friendly, approachable, and welcoming manner
Desirable Skills:
- Supervisory experience
- Confidence working in a fast-paced, customer-facing environment
About You:
You’ll be someone who takes pride in creating a warm and inclusive atmosphere. Our café serves a wide range of customers, including different age groups and vulnerable members of the community, so empathy, patience, and strong interpersonal skills are key.
If you’re passionate about great service, enjoy working with people, and are ready to play a vital role in a community café, we’d love to hear from you.
Pay: Up to £13.25 per hour
Benefits:
- Company pension
- Gym membership
- On-site parking
Application question(s):
- Could you commit to the following hours?
TUESDAY: 09:00 - 14:00
THURSDAY: 09:00 - 14:00
FRIDAY: 09:00 - 17:00
SATURDAY: 09:00 - 13:00
Experience:
- Customer Service: 1 year (preferred)
Work Location: In person
