Job description: Dental Receptionist
Location: East Dulwich, SE22 London
Pay: £30,000.00 per year
Please only apply for this role if you have dental experience
With more 3 years of experience working as a receptionist in a dental practice.
We are looking for a strong, organised, and confident Dental Receptionist to take ownership of front-of-house operations at our established East Dulwich practice, part of the growing Smile 4 U Dental Group.
This role is ideal for someone who enjoys responsibility, thrives in a structured environment, and wants their experience, judgement, and professionalism to be respected and valued.
Why This Role Is Different
- Direct line of communication with the Practice Manager and Dentists
- Clear structure, expectations, and decision-making pathways
- Opportunity to influence systems, workflows, and patient experience
- Stable practice with long-term growth plans
Your Role & Impact
You will help lead, manage, and elevate the reception function by:
- Owning day-to-day front-of-house operations
- Supporting the dentists and hygienists with confidence
- Optimising appointment diaries for NHS and private dentistry
- Delivering an outstanding patient journey from first contact to follow-up
- Handling patient queries and escalations calmly and professionally
- Working closely with clinicians,TCO and management to ensure smooth workflows
- Ensuring compliance with practice policies, GDPR, and NHS requirements
- Embracing and implementing improvements, systems, and change
What We’re Looking For
Essential:
- Minimum 3 years’ experience as a dental receptionist
- Strong understanding of NHS and private dental workflows
- Confident using dental software (SOE, CareStack) and Boxely CRM
- Excellent communication, organisation, and leadership skills
- Professional, reliable, and solutions-focused
- Open to feedback and committed to continuous improvement
Who Will Thrive in This Role
- Someone who leads by example and remains calm under pressure
- Comfortable working within clear management structures
- Able to separate personal feelings from professional responsibilities
- Takes pride in running an efficient, high-performing reception
What We Offer
- Supportive leadership and clear expectations
- A respected senior position within the practice
- Opportunity to grow with a multi-practice dental group
Company Overview
Smile 4 U Group is a growing, patient-focused dental group with multiple practices across London and South East London. We are committed to providing high-quality general and cosmetic dentistry in a friendly, modern, and supportive environment. Our team is dedicated to continuous learning, excellent patient care, and fostering a positive workplace culture where everyone can grow and succeed.
How to Apply
Please apply with:
Job Types: Full-time, Permanent
Benefits:
· Work Location: In person
Pay: Up to £30,000.00 per year
Experience:
- Dental Receptioist: 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
