21 hours per week - Actual Salary: £20,703.73 per annum
We're looking for a Community Safety Officer to help create safe, sustainable communities where customers are proud to live.
You'll manage anti-social behaviour (ASB) cases from initial assessment through to resolution, carrying out investigations, gathering evidence, preparing witness statements, and supporting legal action where required. You'll work closely with both those affected by ASB and those responsible, helping to achieve positive and lasting outcomes.
You'll also represent Alliance Homes in partnership meetings and, where appropriate, County Court proceedings.
Our Housing team is collaborative, supportive, and committed to delivering excellent services for our customers, with plenty of opportunities for learning and development.
About You
We're keen to hear from candidates with experience in ASB, social housing, tenancy management, community safety, or other customer-focused roles with transferable skills.
You'll be a confident communicator with strong problem-solving and negotiation skills, able to build positive relationships, manage challenging situations, and provide an excellent customer experience. You'll work proactively, show empathy, and put customers at the heart of what you do.
The successful candidate will be subject to a satisfactory Enhanced DBS check
As this role involves travelling across our communities, you'll need a full driving licence and access to a vehicle or an alternative means of transport that enables you to meet the requirements of the role.
We review applications as they are received and may close the vacancy early, so apply today if you're interested in helping us build stronger, safer communities across North Somerset.
At Alliance we want to create places to live that our customers are proud to call home.
Our teams care about the lives of the people who live in our 6,500 homes. We want our customers to belong, feel safe, and thrive in a successful community.
Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be.
MBITIOUS FOR ALL - We are one team, aiming high for our customers.
ENUINE – We are authentic and encourage everyone to be themselves.
WAKE TO OPPORTUNITY – We are constantly curious and drive innovation through collaboration.
AKE THE DIFFERENCE – we are proactive and strive to make a positive impact.
FFECTIVE – We are professional and can be relied on to achieve consistently good results.
