Working Hours:
- Monday – Friday
- No weekends or Bank Holidays
- Full Time – 40hrs per week
Benefits
- Competitive salary
- Company pension scheme
- Staff discounts
- Free on-site parking
- Genuine career progression opportunities in a supportive, family-run environment
- On site training & ongoing support
Why Join Us?
We’re not just a garage – we’re a long-standing, family-run business in Penygroes that invests in people. At GP Motors, our service advisors are the backbone of our operation, and we’re dedicated to helping every team member reach their full potential.
Your Day to Day
- Provide a friendly and professional front-of-house experience
- Manage customer enquiries via phone, email, and in person
- Book jobs, organise workshop schedules, and keep things running efficiently
- Communicate clearly with customers about repairs and obtain approvals
- Order parts and manage stock to support the technicians
- Deliver high-quality customer service in a fast-paced setting
What You Will Bring
Essential
- Confident using computers, phones, and booking systems
- Excellent communication & organisational skills with attention to detail
- A professional & friendly, can-do attitude
- Fluent in Welsh & English
Desirable
- Customer service experience
- Automotive or garage experience
- GCSE grade A – D
Oriau Gwaith:
- Dydd Llun – Dydd Gwener
- Dim penwythnosau nac Ynglŷn â Gwyliau Banc
- Amser Llawn – 40 awr yr wythnos
- Rhan Amser – 16+ awr yr wythnos
Manteision
- Cyflog cystadleuol
- Cynllun pensiwn cwmni
- Gostyngiadau i staff
- Parcio ar y safle am ddim
- Cyfleoedd datblygu gyrfa go iawn mewn amgylchedd cefnogol a rheolir gan deulu
- Hyfforddiant ar y safle a chymorth parhaus
Pam Ymuno â Ni?
Nid dim ond garej ydym – rydym yn fusnes teuluol sefydledig ym Mhencraig sydd yn buddsoddi mewn pobl. Yn GP Motors, mae ein cynghorwyr gwasanaeth yn gefnogaeth i'n gweithrediad, ac rydym yn ymroddedig i helpu pob aelod o'r tîm i gyrraedd eu potensial llawn.
Dy Ddydd i Ddydd
- Darparu profiad croesawgar a phroffesiynol i'r cwsmeriaid
- Rheoli ymholiadau cwsmeriaid trwy ffôn, e-bost, ac wyneb yn wyneb
- Llywio apwyntiadau, trefnu amserlenni gweithdy, a cadw pethau'n rhedeg yn effeithlon
- Cyfathrebu yn glir â chwsmeriaid ynghylch atgyweiriadau a chael eu cymeradwyaeth
- Archebu rhannau a rheoli stoc i gefnogi'r technegwyr
- Darparu gwasanaeth cwsmer o ansawdd uchel mewn amgylchedd cyflym
Beth fyddwch chi'n ei Ddod â
Hanfodol
- Hyderus wrth ddefnyddio cyfrifiaduron, ffonau, a systemau archebu
- Sgiliau cyfathrebu a threfnu rhagorol gyda sylw manwl
- Agwedd broffesiynol a chyfeillgar, gyda gallu i weithredu
- Rhugl yn Gymraeg ac yn Saesneg
Dymunol
- Profiad mewn gwasanaeth cwsmer
- Profiad mewn modurol neu garej
- Gradd TGAU A – D
Job Types: Full-time, Part-time
Pay: £28,600.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
