**Hospitality & Customer Service Assistant** Dedicated and hardworking hospitality professional with experience in both kebab shop and pub environments. Skilled in food preparation, customer service, cash handling, and maintaining high standards of hygiene and safety. Able to work efficiently in fast-paced settings, deliver excellent customer experiences, and support team operations during busy periods. **Key Responsibilities & Achievements** * Prepared kebabs, wraps, burgers, pizzas, salads, chips, and other menu items to company quality standards. * Operated kebab grills, fryers, and other kitchen equipment safely and efficiently. * Prepared fresh ingredients, sauces, and salad items while following food safety procedures. * Took customer orders in person and by telephone, ensuring accuracy and prompt service. * Processed cash and card payments using POS/till systems. * Served food and drinks professionally while creating a friendly and welcoming atmosphere. * Maintained excellent food hygiene, cleanliness, and health & safety standards in kitchen, bar, and customer areas. * Restocked food, beverages, packaging, and cleaning supplies to ensure smooth daily operations. * Assisted with stock rotation, inventory checks, and reducing food waste. * Worked effectively under pressure during busy lunch, dinner, and weekend shifts. * Supported opening and closing procedures, including cleaning equipment, preparing workstations, and securing the premises. * Resolved customer queries and complaints professionally, ensuring high levels of customer satisfaction. * Collaborated with colleagues to maintain efficient service and meet business targets. **Core Skills** * Excellent Customer Service * Food Preparation & Cooking * Kebab Grill & Fryer Operation * Food Hygiene & HACCP Awareness * Health & Safety Compliance * Cash Handling & POS Systems * Teamwork & Communication * Time Management * Multitasking * Stock Control & Inventory Management * Attention to Detail * Problem Solving * Reliability & Punctuality * Ability to Work Under Pressure * Adaptability & Flexibility *
Pay: £12.71-£14.00 per hour
Work Location: In person
