Farm Shop Counter Assistant
Working Hours : 7.45am - 5.30pm
Options: 2, 3, 4 or 5 days per week on a rota basis.
A range of options available but must be able to work a full shift (7.45am - 5.30pm)
Permanent position.
Covering working week Monday to Saturday (Flexibility required)
COMPANY OVERVIEW:
Primacy Food Village is owned by the Bowman family and the farm, which has been in the family for over 30 years supplies our Farm Shop.
The Company has won many prestigious awards over the years including N. Ireland Butcher of the Year and the UK Butchers Plus Award, most recently NI Farm Shop of the Year 2025 and this has been achieved with a combined excellence of product and staff.
ROLE OVERVIEW:
We are looking for a friendly, reliable and customer-focused person to join our team.
We particularly value excellent customer service skills and previous experience dealing with the public. If you're confident chatting with customers, enjoy helping people and take pride in providing a personal, friendly service we'd love to hear from you.
Previous food industry /butchery experience would be helpful but is not essential, as training will be provided.
KEY TASKS AND RESPONSIBILITIES:
Serving customers, providing friendly, knowledgeable customer service e.g Answering customer queries, helping with cooking advice etc.
Helping to maintain the Meat counter display and preparing meat products for sale
Stocking shelves ( includes fresh & frozen product)
Prepare, pack and label product for sale
Process Orders for Click and Collect/ Home Delivery
Stock Intake and Rotation
To ensure that the working area is cleaned to the highest standards, e.g. machines, surfaces, fridges etc, ensuring that Food Safety and Hygiene guidelines are followed
Involves some heavy lifting and is a physical role
To assist in any other relevant duties as required.
PERSON SPECIFICATION:
A sales person, able to banter/chat with customers and use every opportunity to interact with customers.
Genuine interest in food, willing to learn more about product so you can advise the customer and brimming with ideas
The role is a physical one and involves some work in fridges/ freezers
Ability to work different days in the week to meet the needs of the business
A self-starter with high energy levels, displays common sense and is willing to learn.
An effective listener who carry out instructions given by department and communicate with team
PLEASE NOTE:
Please provide an up-to-date CV.
Regretfully, any CV's received after the closing date will not be processed.
Primacy Meats reserve the right to commence shortlisting prior to the closing date so please return your CV as soon as you can.
Please note our preferred method of communication for arranging interviews is via the telephone, however, if we fail to reach you we use your email address so please ensure you check your messages.
If you do not hear from Primacy within 2 weeks of submitting your CV then your application has not been successful and/or the role has been filled.
If you have any queries, the please contact the Human Resources department
Pay: From £12.71 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
- Store discount
Application question(s):
- Will you be able to work full shifts on a rota basis from 7.45am-5.30pm? The number of days available range from 2 - 5 days per week.
Experience:
- Customer service: 2 years (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
