Job Title: Business Manager
Hours: 45 hours per week
Pattern: 5 days: 3 weekdays and both Saturday and Sunday on one fixed shift pattern
Salary: £24,000 with uncapped OTE of £72,000
Location: Avonmouth, BS11 9HW
Join Our Award-Winning Team at Carbase!
We are looking for a driven and ambitious car-sales professional to join us as a Business Manager for our Vanbase team. This position plays a crucial role in the second stage of our sales process, focusing on adding value to every sale through finance applications, warranty cover and protection.
As a Business Manager, you will not only manage your own sales but also lead a small team of Sales Consultants, developing their skills, success, and output of KPI’s and sales targets.
About Carbase
Carbase is the South West’s largest independent pre-owned dealership group, offering a wide range of quality vehicles alongside flexible finance options and aftersales support.
As a family-run business, certified as a Great Place to Work, we’re built on a commitment to trust, transparency and delivering a great customer experience.
With multiple stores, dedicated autocentres and a preparation centre, our team works together to make buying, selling and maintaining vehicles simple, straightforward and enjoyable for our customers.
Job Description
· Finance Applications: Guide customers through finance applications to enhance every sale.
· FCA Compliance: Ensure all related documentation is completed in accordance with FCA regulations.
· Handling Deposits and Monies: Oversee the taking of all deposits and payments, ensuring customers are treated fairly and with integrity.
· Product Sales: Encourage the sale of value-added products, including warranties and protection plans.
· Team Leadership: Lead and support a team of Sales Consultants, coaching them to success and consistently meeting KPIs and sales targets.
· Lead Distribution: Efficiently manage incoming sales leads and ensure diaries are handled effectively.
· Customer Review Process: Promote and support the implementation of customer reviews.
· Sales Campaigns & Initiatives: Assist in the implementation and execution of sales campaigns and initiatives.
· Support Sales Managers: Provide support to the Sales Manager(s) as required.
Candidate Requirements
· Must hold a full valid Driving Licence
· Good standard of English and Maths
· Advanced, demonstrable experience within the car sales industry
· An in-depth understanding of Finance and Insurance processes
· Strong knowledge of car sales industry standards, including FCA guidelines
· Excellent ability to build relationships and engage with customers and team members
· Strong verbal and written communication skills
· Ability to manage, support, motivate and develop a team effectively
· Able to work independently, prioritising workloads to meet objectives
Benefits
· 23 days annual leave plus bank holidays (increasing to 25 days with service)
· Recognition programmes
· Company pension scheme
· Staff discounts on car purchases, EV chargers and servicing
· Health & Wellbeing support via Ben
· Bike to Work scheme
· Access to Money@Work financial wellbeing support
· BHSF Health Cash Plan
Pay: £24,000.00-£50,000.00 per year
Work Location: In person
