The Holiday Inn Newcastle Gosforth Park occupies a rural setting surrounded by 16 acres of countryside and has 151 Bedrooms, 11 meeting rooms for up to 400 guests and Leisure facilities - Inn Fitness & Spa.
We are located in Seaton Burn (NE13 6BP) - 8 miles north of the Newcastle City Centre.
As part of our ongoing success we have a position for a Night Manager to join our management team.
We need people like you, organised and be able to take the initiative in driving our strategies forward with good interpersonal skills and commercial awareness. At Intercontinental Hotels Group, we respect our staff for what they are: individuals and team players whose skills make us one of the world’s top companies. Flexibility is key to our business culture and we aim to help everyone get the work/life balance right.
Work very closely with the Operations Manager you will be responsible for the operations of the hotel from 23.00 hours to 07.00 hours, ensuring quality and service levels are maintained at an excellent level, while working with in revenue and budget targets.
Ideally with a hotel background, you will play a “hands on” role and have good business sense. Previous experience in a similar position is essential.
Requirement of the Night Duty Manager:
- To ensure efficient, organised service to all Hotel guests within the standards laid down by the Hotel.
- To take over from Late Duty Manager and accept responsibility of the building, guests and staff from approximately 11pm until 7am.
Main Duties:
- To accept responsibility of Reception floats from 11pm until 7am and handing over cash taking for banking.
- To read bar tills and close bars
- Have a presence around the building from 11pm until 7:30am, act upon any suspicious persons on premises or in grounds of Hotel.
- To ensure all security checks are completed and recorded.
- To serve food and drink as per Hotel standard from the lounge Bar.
- To assist with recruitment, training and development and performance review of Night Auditor and Night Porters in all aspects of their role.
- To carry out Night Audit operating the IT system (Brilliant) and the switchboard to Company standard.
- Meeting rooms to be checked and are set to required standard.
- To ensure all public areas are clean, tidy and vacuumed each night.
- To ensure breakfast trays are set and early breakfast delivered to rooms.
- To check that all rota’d early staff arrive on duty, chasing up wherever possible / handover to early Duty Manager.
- Ensure all early morning calls are received and newspapers delivered.
- To have full knowledge of all fire precautions / procedures and health & safety legislation.
- Hold or be prepared to undertake the Personal Licence qualification.
- To work closely with the Reception Front Office Team to build a strong working relationship.
Personal Licence Holder, Food Hygiene Certificate and Pool Plant qualification would be an advantage.
Car owner is beneficial due to shift work and limited public transport.
In return we will give you free meals on duty, access to a pension scheme, fitness club membership, free uniform and hotel discounts worldwide.
Job Types: Full-time, Permanent
Pay: Up to £31,500.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Experience:
- Hotel Nights: 1 year (required)
Work Location: In person
