Founded in 1988, Fast Forward Distribution is part of the wider Palletline Logistics group.
We are now looking for a Depot Administrator to join our friendly and busy Fast Forward depot and support the business to continue to build upon their strong foundations of great customer service and operational excellence.
The Role:
The fundamentals of the role are to provide efficient and professional administration to help support the business across all aspects, whilst ensuring full compliance with the appropriate policies, procedures and legal requirements. The role covers Monday to Friday.
The position of Depot Administrator involves:
· Provide customer support and handle inquiries via phone, email, or in person
· Support the driver and warehouse teams with any queries that may arise.
· Support the invoicing and crediting functions within the depot to ensure that payments are up to date.
· Liaise with customers who contact the depot to make relevant payments.
· Assist with fleet administration.
· Assist with ensuring that compliance is up to date and managed accordingly where required.
· Support the office team with administrative tasks as needed.
· Ability to build strong relationships with both clients and colleagues.
The ideal candidate:
· 1 years + working within a transport environment.
· Possess transferable office-based skills or business to business customer service experience
· Confident IT skills, Excel/Word and in house/TMS software.
· Ability to multi-task in a time efficient and professional manner.
· Team player, with a desire to get involved.
· Self-motivated, adaptable, and professional attitude.
· Excellent communication skills
· Punctual, organised, and methodical
· Confident and decisive under pressure with a strong desire to succeed
Why Fast Forward?
· Competitive Salary
· Great career opportunities
· Hours of work - Monday to Friday 9.00 - 5.30pm
· Access to Hapi app, where you can take advantage of numerous high street and store discounts and offers
· Access to our Employee Assistance Programme
· Access to Back In Action – our comprehensive physiotherapy provision
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Transport Environment: 1 year (required)
- Administrative experience: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
