WE'RE HIRING!
Customer Care & Showroom Assistant
Part-Time – 30 Hours per Week
Monday to Friday, 9:00am – 3:00pm
Location: Balderton Tile Centre, Newark
Are you friendly, organised, and passionate about providing excellent customer service?
Balderton Tile Centre is a family-run business with a reputation for exceptional customer care and a welcoming showroom environment. We are looking for a Customer Care & Showroom Assistant to join our small, supportive team and play a key role in our day-to-day operations.
About the Role
This is a varied and hands-on position focused on customer service, administration and showroom support. You’ll be the first point of contact for many of our customers, helping to create a positive experience from enquiry through to purchase.
Key Responsibilities
- Providing excellent customer service by telephone, email and in person
- Handling customer enquiries and processing orders
- Coordinating appointments and deliveries
- Keeping accurate customer records and paperwork
- Maintaining the appearance and presentation of the showroom
- Assisting with day-to-day administration
- Supporting marketing activities, including occasional social media updates
What We're Looking For
- A friendly, professional and approachable manner
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Good IT skills, including Microsoft Office and email
- The ability to work independently and as part of a small team
- A positive attitude and willingness to learn
What We Offer
- A friendly and supportive working environment
- A varied role where no two days are the same
- The opportunity to work within a successful family-run business
We may also be able to offer some flexibility in hours for the right candidate.
Interested?
Please send your CV and a brief covering email to:
[email protected]
We look forward to hearing from you!
Work Location: In person
