Customer services: Working Saturday to Monday.
PRIVATE MEDICAL | ADDITIONAL HOLIDAYS | OVERTIME AVAILABLE | WAGESTREAM – GET YOUR SALARY DAILY ON REQUEST
ABOUT US
At Contego, we like to do things a bit differently, in-case you can’t tell! We have a great brand, and we are fast becoming a major national supplier of pest control services in the UK – literally changing the industry!
We’re working with great clients across the UK from Brewdog, KFC, M&S and Costa to the NHS, Thirteen Housing and Travelodge.
ABOUT THE ROLE
You will be working alongside our customer service team and service schedulers.
You will be doing general admin, customer portals, and customer calls each day, to both new and existing customers. You’ll get to know the market well, the key to the role is building relationships with our customers.
Some of the duties will include but are not limited to:
- General Admin
- Outbound / Inbound Calling
- Data input to our CRM system - Jobwatch
- Updating customer portals
- Answering customer queries via telephone & email
- Processing orders to our CRM system
We really want to hit the ground running with this, so we are looking for an immediate start for someone with a minimum of 1 years operational experience in a customer service environment
- Professional, but we don’t mind a cheeky and confident telephone manner, we love personality here
- Strong telephone manner, clarity, confidence to speak with customers / colleagues
- Self-motivated approach to work with a mature attitude
- Work in a fast-paced environment
- Ability to organise, prioritise and manage workflow ensuring the best customer service is being delivered to our customers
LOCATION
Based at our Head Office, Newton Aycliffe, County Durham. Candidate must be able to organise own transport arrangements to site.
Terms of Employment
Part time, Permanent
22.5 hours per week - Saturday - Monday.
Approximate hours, 9-5 potential for overtime and on call duties on a rota basis (approx once every 3 months)
Start, as soon as possible
Location
Based at our Head Office, Newton Aycliffe, County Durham. Candidate must be able to organise own transport arrangements to site.
Job Types: Part-time, Permanent
Benefits:
- Company pension
- On-site parking
- Private medical insurance
Work Location: In person
