Job Ref: MAY2344
Branch: The Connaught
Location: The Connaught, London (West)
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 days a week, 2 days off, 40hrs per week, 8hrs shift
Hours per week: 40
Posted date: 04/06/2026
Closing date: 31/07/2026
We are looking for a talented and passionate full-time Host/ess to join The Red Room team at the award-winning 5-Star Deluxe Connaught Hotel.
The Role:
As a Host/Hostess, you will provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards throughout each shift. You will be responsible for greeting and seating guests in a warm friendly manner to ensure that the highest standards of service are maintained at all times. You must be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone.
Responsibilities:
As a Host/Hostess, you must be motivated, highly organised, passionate and have a special flair for hospitality. You will need to be well presented, have excellent communication skills and a pleasant telephone manner. You need to be a strong communicator to ensure that important information is passed on to guests and the bar colleague. You need to work well under pressure and bring good administration skills. This is a fantastic opportunity for an individual who is looking to further their skills and to develop their career in a busy and demanding bar.
Benefits:
In return for your hard work and dedication we offer you:
Financial Stability
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme*.
Health and Wellbeing Support
- Subsidised monthly Podiatrist, Osteopath and Masseuse treatments.
- Flu vaccination vouchers*.
- Eye test vouchers and contributions towards glasses*.
- 24-hour employee assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
Recognition and Career Development
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
- Instant employee recognition and award programme with generous prizes.
- Employee of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our infamous restaurants and bars.
- 50% Food and Beverage discount* across Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Staff Children Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
- Terms and conditions apply to all benefits.
This is a full time role requiring 40 per week.
