Fronius is an Austrian company specializing in welding technology, photovoltaics, and battery charging technology. Together with more than 7,000 employees, we work on inspired solutions, for a better today and a sustainable tomorrow.
What sets us apart?
Our outstanding corporate culture, which unites us despite all our diversity and individuality. Our Fronius spirit, our sense of togetherness, is always present. No matter in which area, whether in day-to-day business or at events: we are all part of the community.
We are Fronius.
We’re looking for a customer focused person, based in the Milton Keynes and surrounding area, to join our Fronius Welding team and fulfil the role of Field System Engineer in our Technical Support department. You will be responsible for the installation, service, repair and calibration of Fronius welding solutions both in-house and at our customer's sites in the UK and Ireland.
With your industry and technical knowledge, you will play a pivotal role in the implementation of our strategy to take welding to the next level.
The Ideal Candidate Will Have Experience Of:
- Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems
- Providing support to customers and troubleshooting
- Providing service and calibration of welding equipment
- Safety test and weld test after repair and servicing
- Providing technical support for the introduction of new products/systems/processes into the market
- Providing email and telephone support for technical and welding queries/problems
- Providing pre-sales and after-sales support to sales team and customers
- Providing support and demonstration of welding equipment
- Assisting with events (trade fairs, open days, seminars, etc.)
- Assisting with stock control
Skills:
- Technical experience preferably on technical support of electrical equipment
- Electrical engineering qualification
- Single and 3-phase electrical fault finding and repair skills
- IT skills including Microsoft office suite (Excel & Word)
- Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage
- Sales minded/ good customer communication skills
- Good communication skills and knowledge transfer abilities
- Team worker
- Flexibility to travel across the UK and Ireland (working hours and tasks arranged to suit customer requirements) plus occasional travel to our HQ in Austria for business and training
- Customer orientated attitude with professional approach to clients
- Fluent in English (spoken and written)
- Valid driving license
The Role Will Involve:
- Repair of Fronius welding equipment in our repair centre or at customer premises.
- Availability to travel weekly on national base and occasionally overseas for business and training.
A Valid UK drivers licence is a mandatory requirement
Your Benefits
- Contributory Pension Scheme (optional)
- Company paid private Health insurance (optional)
- Death in service policy
- Free on-site parking
- Free on-site gym (Milton Keynes Office)
- Free fruit available to employees
- 23 days annual leave, increasing to 30 days with long service
- Three-day Christmas shut down which does not need to be taken out of your annual leave allowance
- Regular team social events and activities
- Discount scheme for retailers, days out and much more
- Family-owned company with shared values and long-term stability
- Access to e-learning courses and industry expert knowledge gathered since 1945
Are you ready for Fronius? Apply online here and become part of the Fronius family!
https://fronius.wd3.myworkdayjobs.com/en-US/Job_Board/details/Tech-Support-System-Engineer_REQ-10009163-1?Country=29247e57dbaf46fb855b224e03170bc7
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Company pension
- Free parking
- Life insurance
- On-site gym
- On-site parking
- Private medical insurance
- Referral programme
Experience:
- Electrical : 2 years (required)
Licence/Certification:
- Full UK Driving Licence (required)
Work Location: Hybrid remote in Milton Keynes MK10 0BD
