About ETM
ETM is an established civil engineering and waste management business with more than 20 years’ experience and over 200 employees. We deliver fully in-house solutions across the South West and provide essential highways services that help keep Bristol moving safely and efficiently.
The Role
We are looking for a capable and organised Operations Supervisor to support the coordination and delivery of highway response works across Bristol. Working closely with Bristol City Council and other key partners, you will help ensure that activity on the highway network is lawful, well planned, completed to the required standard and managed to minimise disruption to the travelling public.
This is a varied and important role within our Highways team. It would suit someone with strong street works or highways knowledge who can balance compliance, operational priorities and effective stakeholder communication.
Key Responsibilities
· Support the coordination and management of Bristol City Council highway response works.
· Ensure works are carried out in accordance with relevant legislation, regulations, permits, codes of practice and contractual requirements.
· Liaise with Bristol City Council Highways, Network Management, public transport agencies, operational teams and other stakeholders.
· Monitor work activity to ensure it is properly planned, coordinated and delivered to the required quality standard.
· Attend site meetings and carry out reinstatement and compliance audits.
· Identify non-compliance, record findings clearly and support timely corrective action.
· Maintain accurate records and provide clear updates, reports and supporting information when required.
· Help minimise disruption to road users, residents, businesses and public transport services.
· Support continuous improvement by sharing learning, identifying recurring issues and recommending practical solutions.
About You
You will be confident working in a fast-moving operational environment and able to build effective relationships with both internal and external stakeholders. You will also be comfortable making informed decisions, challenging non-compliance appropriately and managing several priorities at the same time.
Essential Skills and Experience
· Relevant experience within street works, highways, utilities, civil engineering or a similar compliance-focused environment.
· A good working knowledge of relevant highways or street works legislation, regulations and operating principles.
· Strong organisational skills with the ability to prioritise and manage multiple tasks.
· Clear and professional communication skills, both written and verbal.
· The ability to build constructive working relationships with clients, colleagues and external agencies.
· A practical, solutions-focused approach and the ability to remain calm under pressure.
· A full UK driving licence, as travel to sites and meetings is an essential part of the role.
Desirable
· Experience of carrying out highway reinstatement or compliance audits.
· Familiarity with relevant street works, permitting or works management systems.
· Relevant technical, highways or street works qualifications.
Why Join ETM?
· A stable role within an established and growing local business.
· A supportive and friendly team environment.
· Training and development opportunities.
· A varied position with visible impact across Bristol’s highway network.
· The opportunity to contribute to high standards of safety, quality and regulatory compliance.
ETM is committed to creating an inclusive workplace and welcomes applications from people of all backgrounds.
Pay: £35,000.00-£40,000.00 per year
Work Location: In person
