TRAFFIC CLERK – TIPTON NATIONAL HUB
MONDAY TO FRIDAY | 18:00 START | £13.69 PER HOUR
Are you an organised and confident communicator who enjoys working in a busy transport environment?
Clarke Transport, one of the UK’s leading privately owned multi-service transport organisations, is recruiting a Traffic Clerk to join the team at our National Hub in Tipton.
As a family-run business, we offer stability, ongoing development and the opportunity to build a long-term career within a fast-paced and progressive transport operation.
THE ROLE
Working alongside the depot management and operational teams, you will help coordinate daily transport activity and ensure drivers receive accurate route and delivery information.
You will communicate regularly with drivers, customers, warehouse colleagues and other departments to help ensure collections and deliveries are completed efficiently while maintaining an excellent level of customer service.
YOUR RESPONSIBILITIES
- Support the planning, organisation and monitoring of daily transport operations
- Provide drivers with accurate route, collection and delivery information
- Monitor key customer deliveries and provide timely ETA updates
- Record and communicate delays, delivery issues and operational changes
- Ensure daily collection requirements are completed
- Assist with driver debriefs and performance monitoring
- Maintain an accurate flow of information between the traffic office and warehouse
- Prepare reports and spreadsheets for internal departments and customers
- Communicate clearly and professionally with drivers, colleagues and customers
- Support compliance with Working Time Directive, drivers’ hours and relevant health and safety requirements
- Identify opportunities to improve operational efficiency and customer service
- Complete general administrative duties associated with the traffic operation
WHO WE’RE LOOKING FOR
We are looking for someone who:
- Is organised and able to manage competing priorities
- Communicates confidently and professionally
- Has a clear and confident telephone manner
- Can remain calm and focused in a fast-paced environment
- Is comfortable using Microsoft Word, Outlook and Excel
- Can work independently and use their own initiative
- Works well as part of a busy operational team
- Takes pride in accuracy and attention to detail
- Has a positive attitude and a genuine desire to develop within transport and logistics
PREVIOUS EXPERIENCE WITHIN A TRANSPORT, TRAFFIC OR LOGISTICS ENVIRONMENT WOULD BE BENEFICIAL.
HEALTH AND SAFETY
You will be expected to support and maintain a safe working environment by:
- Following company policies, procedures and safe working practices
- Attending required health and safety training
- Identifying and reporting hazards or potential risks
- Keeping work areas tidy, safe and free from hazards
- Using the training provided to complete duties safely
- Taking responsibility for your own health and safety and that of others
PAY AND BENEFITS
- £13.69 per hour
- Monday to Friday working
- 20 days’ annual leave plus eight statutory bank holidays
- One additional day of annual leave for each completed year after four years’ service, up to a maximum of five additional days
- £20,000 death-in-service benefit
- Auto-enrolment pension scheme
- Full uniform and PPE provided
- Ongoing training and development
- Long-term career opportunities within an established family business
If you are an experienced Traffic Clerk or someone with strong organisational and communication skills who genuinely wants to build a career in transport this could be the opportunity for you.
Pay: £13.69 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
