Job Summary
We are seeking a proactive and professional Telesales Representative/Administrator to join our dynamic team. This role involves engaging with potential clients through outbound calls, managing customer relationships, and providing administrative support to ensure smooth sales operations. The ideal candidate will possess excellent communication skills, be fluent in English, Experience with B2B sales, telemarketing, is highly desirable. This position offers an opportunity to develop sales expertise within a supportive environment dedicated to growth and success.
Duties
- Conduct outbound telemarketing calls to prospective clients, promoting our products and services effectively
- Manage and update customer information within CRM systems, including Salesforce and other CRM software
- Qualify leads by understanding client needs and providing tailored solutions
- Follow up with potential clients to nurture relationships and close sales opportunities
- Assist in administrative tasks such as scheduling appointments, preparing reports, and maintaining accurate records
- Collaborate with the sales team to develop strategies for reaching targets
- Communicate clearly and professionally in English when necessary
- Maintain a positive attitude while handling objections and addressing customer queries
Qualifications
- Proven experience in B2B sales or telemarketing roles is preferred
- Familiarity with CRM software, particularly Salesforce, is advantageous
- Strong organisational skills with the ability to manage multiple tasks efficiently
- Demonstrated ability to work independently and as part of a team
- Good understanding of sales processes and customer relationship management principles
- Previous experience working with CRM tools or telemarketing platforms will be considered an asset
This role offers an engaging environment for motivated individuals eager to enhance their sales capabilities while providing essential administrative support. We value professionalism, enthusiasm, and a commitment to delivering excellent customer service.
Pay: £12.70-£13.00 per hour
Benefits:
Work Location: In person
