Job description:
About The Company:
AHP Homecare is a family run Agency with over 75 years of combined Healthcare & Business experience. We serve nationwide and have extensive experience in delivering care and support to individuals in their own homes and supplying nurses and carers to the NHS, private and public sector. Our aim is to deliver the highest possible standard of care and first-class service. We offer a range of homecare services to a diverse range of clients. We’re committed to building long-term partnerships that boosts our clients’ welfare.
Purpose of the role:
Working closely and as part of the care assistant team, you will ensure that Service users receive the highest standards of care and support through effective allocation of staff. You will direct, mentor, and supervise the team to ensure quality standards are maintained and that care is delivered in a timely way in line with the service users’ individual needs and wishes.
Key Responsibilities:
- To organise the care team whilst considering the changing needs of service users.
- To compile weekly care schedules ensuring that all service user calls are covered with suitably trained and experienced staff.
- To react to changing circumstances such as staff absence and ensure care calls are still covered.
- To maintain electronic records and hard copy information such as care plans, risk assessments & service user review records
- To promote dignity, respect, and choice for service users, ensuring that the care teamwork within this ethos at all times.
- Ensure that care and support are provided for Service Users in a timely way upholding and improving standards of care delivery.
- To Liaise with Local Stakeholders such as Local Authority Brokerage Teams, Health Professionals, and Informal carers
- To ensure that all care staff engages in the activity and occupation programme of supporting Service Users’ involvement to enhance wellbeing and quality of life.
- Uphold and embed the company values and ethos at all times.
- To have a good understanding of individual Service Users’ needs and be able to respond effectively and responsively to changing needs.
- To ensure all care is delivered to the highest possible standard.
- Drive improvements in care delivery by upskilling the care team members, through observation and mentoring.
- Support and mentor new team members.
- Teamwork – covering shifts when required with a flexible working pattern.
- To ensure that all documentation completed by the care team is accurate and includes information relevant to the service users’ care needs.
- Adhere to all safeguarding processes that are always followed.
Equal Opportunities
AHP Homecare Ltd Care Services is committed to anti-discriminatory policies and practices, and the post holder must be willing to make a positive contribution to their promotion and implementation.
Person Specification
- At Least 6 months’ experience in a similar role
- Direct care experience preferred.
- Able to work alone and as part of a team
- Excellent Organisation Skills
- Good IT Skills
- Good Communications Skills
- Basic Literary and arithmetic skills
- Copes well under pressure
- Must hold a UK Driving License with access to their own car.
Benefits
- Free Car Parking
- Fully funded NVQ’s
- High Street Discounts
- 28 days holiday*
- 35p per mile
- Pay review after 6 months*
Pay: £27,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount
Work Location: Hybrid remote in Swadlincote DE12 6DQ