JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
About JLL:
JLL is a leading professional services firm specializing in Real Estate and Investment Management. With a global presence, we provide a wide range of services to clients across various industries. JLL is dedicated to creating rewarding career opportunities and fostering the professional growth of our employees. We foster a collaborative and inclusive work environment that encourages innovation and excellence.
Why JLL:
At JLL, you'll help shape the beginning of careers that will define our industry's future. Our Early Careers programmes are where we're building JLL's next generation of professionals, and this role sits at the heart of that mission. As AI reshapes what skills matter most, we're creating deliberate pathways that help apprentices and graduates adapt and thrive from the very start—not just react to change as it happens.
If you're already using AI-enabled tools to work more efficiently—managing data, automating processes, or solving problems faster—you'll fit right in. We see technology as an amplifier for the human-centered work you do. This is a chance to do career-defining Early Careers work, build programme management skills that stay relevant as the workplace evolves, and help JLL's emerging talent moving forward with confidence.
You'll bring agility and resilience, comfort moving with change rather than waiting for it to settle. You're AI- and digital-literate, and you've already put AI-enabled tools to work in how you design and deliver learning. You think critically and analytically, and you know how to turn that thinking into a case others can act on. You collaborate naturally, influence without needing formal authority, consult rather than dictate, and you know how to drive change through people, not just process.
Job Summary:
Shape the future of commercial real estate by building JLL's next generation of talent. We are seeking a highly organized and motivated individual to join us as a UK Early Careers Program Manager. You will be responsible for managing our early careers programs, including internships, apprentices and graduate development. Your role will be vital in nurturing emerging talent, ensuring a strong pipeline of future professionals and leaders for JLL.
Key Responsibilities
RICS APC Programme Leadership
Lead the RICS Assessment of Professional Competence programme—the gateway qualification for our surveyors. You'll orchestrate two submission cycles annually, matching trainees with experienced counsellors, coordinating support sessions, and serving as the authoritative voice between JLL and RICS. Beyond submissions, you'll manage training provider relationships, maintain our UK Early Careers SharePoint hub and tracking systems, reshape the Early Careers committee structure for maximum impact, and collaborate with APC Success to ensure our training materials hit the mark.
Digital Apprenticeship Service (DAS) Administration
Take ownership of the Digital Apprenticeship Service platform, acting as the technical expert who keeps everything running smoothly. This means maintaining accurate records and building strong working relationships with funding agencies to navigate queries and technical challenges.
Apprenticeship Transfer Facilitation
Navigate the complexity of apprenticeship transfers for new hires joining JLL mid-programme. You'll coordinate with previous employers and training providers to obtain records, ensure funding continuity, and make the transition seamless so apprentices don't lose momentum in their qualifications.
Training Provider Sourcing & Management
Research, evaluate, and onboard external training providers who meet JLL's standards. Once selected, you'll handle all registration paperwork and setup documentation, building partnerships that deliver quality training experiences for our apprentices and trainees.
Seamless Onboarding Delivery
Own the end-to-end onboarding experience for new Early Careers joiners. You'll liaise with IT teams to ensure laptops and systems are ready from day one, confirm team placements and details, introduce newcomers to their buddies and managers, and remove any friction that could slow their integration into JLL.
Induction Programme Support
Contribute to creating memorable first impressions by supporting our induction events. You'll help plan engaging programmes that set new joiners up for success, coordinating logistics, materials, and schedules to deliver a welcoming and informative experience.
Commercial Scheme Rotation Coordination
Deliver the twice-yearly rotation process that gives our Commercial scheme trainees exposure across different business areas. You'll manage the logistics, match people to opportunities, handle the scheduling puzzle, and ensure smooth transitions that maximize learning while minimizing disruption to business operations.
Early Careers Community Building
Foster connection and consistency across our Early Careers network. You'll help build the community feeling that makes Early Careers colleagues feel supported and connected, even across different offices and service lines.
Summer Internship Programme
Play a key role in our summer internship programme—often the first touchpoint for future talent. You'll support coordination and delivery activities that give interns genuine insight into life at JLL while helping us identify potential future graduates.
Trainee Development & Support
Be the go-to person trainees turn to throughout their professional journey. You'll provide hands-on guidance, troubleshoot challenges, and ensure each person has what they need to succeed—whether that's connecting them with resources, answering questions about their pathway, or simply being a supportive presence during critical qualification periods.
Learning & Development Programme Coordination
Act as the operational backbone for new L&D initiatives. You'll track applications as they come in, organize compelling briefing sessions, manage onboarding logistics, and arrange events that bring learning to life.
Employee Relations & Escalation Management
Partner with our HR colleagues to handle sensitive employee relations matters affecting Early Careers colleagues. You'll be the trusted point of contact for escalations, working diplomatically to resolve issues while maintaining confidentiality and ensuring fair, consistent treatment in line with company policies.
Newly Qualified (NQ) Promotions Process
Run the bi-annual promotions process that celebrates our newly qualified professionals. This involves tracking qualification completions, coordinating with HR and line managers, managing documentation, and ensuring people transition smoothly into their new roles with appropriate recognition and updated responsibilities.
Essential Experience
Programme coordination: Proven track record managing multiple concurrent programmes in early careers, L&D, or talent management with competing deadlines and diverse stakeholders
Systems administration: Confident navigating digital platforms such as apprenticeship levy systems, learning management systems, or HR technology
Stakeholder management: Ability to build relationships and communicate effectively across all levels—from trainees to senior leaders, external providers, and regulatory bodies
Administrative excellence: Meticulous attention to detail with strong organizational skills and ability to maintain reliable systems
Problem-solving: Natural troubleshooter who thinks methodically and finds practical solutions when processes don't go to plan
Desirable Experience
Knowledge of professional qualifications (RICS APC, apprenticeship standards) or real estate/professional services sector
Budget monitoring and compliance with funding agencies
SharePoint or collaboration platform administration
Events coordination for inductions, training sessions, or large-group programmes
Employee relations or sensitive HR matters requiring discretion
Key Skills & Attributes
Highly organized: Thrives managing multiple deadlines and detailed records across a varied portfolio
Clear communicator: Explains complex processes simply and adapts communication style for different audiences
Relationship builder: Approachable and supportive, builds trust quickly and maintains positive relationships under pressure
Resilient and adaptable: Stays calm during peak periods and adjusts plans when circumstances change
Service-oriented: Motivated by helping others succeed and takes pride in enabling trainee progression
Tech and AI savvy: Quick to learn new systems, comfortable troubleshooting, and proficient in Microsoft Office (especially Excel)
Proactive: Anticipates needs, identifies process improvements, and takes initiative
To apply, please submit your CV and a cover letter outlining your relevant experience and interest in the role.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
