We are seeking a friendly and professional Front of House Assistant Manager to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing the day-to-day operations of the salon. This role requires excellent communication skills, a passion for the beauty industry, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet clients warmly upon arrival and ensure they feel welcome.
- Manage appointment bookings and maintain an organised schedule for therapists
- Handle incoming calls with professionalism, providing information about services and products.
- Process payments and maintain accurate records of transactions.
- Upsell salon services and retail products to enhance client experience.
- Maintain cleanliness and organisation of the reception area.
- Assist with inventory management by tracking product levels and placing orders as needed.
- Address client enquiries and resolve any issues promptly to ensure satisfaction.
Skills
- Proficient in English
- Proficient in retail sales
- Strong time management skills to handle multiple tasks efficiently.
- Excellent communication skills, both verbal and written, with a focus on phone etiquette.
- Basic maths skills for handling transactions accurately.
- Ability to upsell services effectively while maintaining a positive client relationship.
- A friendly demeanour with a genuine interest in helping clients feel their best.
If you are passionate about beauty and enjoy working in a vibrant environment, we encourage you to apply for this exciting opportunity as a Salon Receptionist!
Pay: £26,880.00-£29,000.00 per year
Application question(s):
- Do you have at least 1 year Receptionist experience?
- Do you have at least 1 year management experienece?
Work Location: In person
