Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.
Position: Process Supervisor
Contract Type: Permanent – 45 hours
Location: Coventry
Shift: Days / Monday-Friday / 09:00 - 19:00
Join the UK’s premier parcel delivery company
What you’ll do:
We are looking for a Process Supervisor; a key supervisory role within the National Hub reporting directly to the Process Manager. You will have the ability to work and manage the operation through your own team of warehouse operatives and have the flexibility to cover all areas within the hub operation.
This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the National Hub operation in accordance with the individual work area requirements. You will promote an engaging working culture with high priority given to work place safety and operational efficiency.
Key Role Responsibilities:
- To ensure the effective deployment of all operational resource in accordance with the work area requirements and maintain records and accountability of staff including any agency deployed
- To ensure all team members receive training and development to encourage a coaching and feedback culture.
- To ensure all pre and post shift equipment checks are completed and reported in accordance with the work area requirements.
- To ensure all KPI targets are achieved or exceeded in accordance with the work area requirements.
- Take initiative and make decisions that are right for colleagues, customers and the operation.
- The ideal candidate will have:
- Minimum of 1 year working experience in a comparable or acting supervisory role.
- Experience of managing large teams (20+)
What We Can Offer You:
We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect:
- Annual Leave: At least 28 days of annual leave (including Bank Holidays).
- Career Progression
- Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.
What We’re Looking For
- Minimum of 1 year working experience in a comparable or acting supervisory role.
- Experience of managing large teams (20+)
- Experience of working within a similar business is advantageous
At Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome
We’re excited for the future. Let’s deliver it together.
Evri Group for everyone
We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.
We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.
Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.
At Evri Group, everyone is welcome.
