Representing Opera North in a professional and positive customer focused manor, through providing comprehensive reception services and administration support in a sustainable way. A key role within the Facilities Team supporting efficient running of Opera North Estate.
-
Support day to day operations of the Howard Opera Centre, Howard Assembly Room & Scenic Stores.
- Open and close premises as required, following the agreed procedures and training
- Demonstrate a duty of care by ensuring that the reception area is always safe and accessible, showing general building security vigilance and health & safety awareness.
- Maintain and support with Facilities and Health & Safety compliance documentation as well as other administration related tasks.
- Play a key role in Opera North’s Sustainability Policy and aspirations to become carbon neutral.
- Greet visitors and staff of Opera North and associated companies in a welcoming, efficient and professional manner.
- Liaise with multiple departments to support with all visitors, auditions and equipment movements as required.
- Take the lead in ensuring building processes and policies are adhered to, such as signing in/out, contractor management, room booking, access requirements, inc. preparing and issuing electronic security cards/identification badges.
- Monitor Fire, Intruder and similar alarms taking appropriate action following agreed procedures.
- To be a First Aider and Head Fire Marshall for the premises you are working in.
- Liaising with couriers; deliveries and distribution of incoming and outgoing post, re-directing where applicable.
- Report and co-ordinate routine and ad hoc building maintenance issues.
- Be fully acquainted and complaint with Opera North’s health and Safety policies and procedures. Supporting the Head of Facilities and Health & Safety and Facilities Supervisor in ensuring all who are working or visiting Opera North estate are trained, understand and consistently meet their health & safety responsibilities.
- Duties as appropriate, working with the Facilities Supervisor and Head of Facilities and Health & Safety to ensure safe and efficient running of the Opera North Estate.
- Any other administrative duties to support the overall operation of Opera North.
Candidates should be able to demonstrate:
- Highly developed interpersonal skills, with the ability to interact with internal and external clients at all levels.
- Excellent Customer focused outlook Ability to work under pressure, prioritise and work to meet deadlines. Ability to work on own initiative and as part of a team.
- Computer literate with working knowledge of Microsoft office (Outlook/Word/Excel).
- Willing to learn and adopt new procedures.
- Flexible in approach.
- Excellent organisational skills.
- Reception, H&S Admin experience would be ideal but not essential.
- Demonstrable interest in the arts is desirable.
Contract type: Permanent, Part-time
Salary: FTE £24,479
Hours of work: min 25 hours per week. Usually between 8am – 9pm Monday to Friday, with some weekend and evening work required. Availability and preferred amount of weekly hours to be discussed at interview.
Holiday entitlement: 33 days inclusive of 8 statutory holidays, per annum (pro rata)
Pension: Opera North will automatically enrol you into the company pension scheme upon appointment and after 3 months’ service will contribute equivalent to 5.5% of your basic pay, should you meet the current legislative criteria. You will be required to make a personal contribution of 2.5% of your basic pay. We reserve the right to make future changes to our pension arrangements.
Equity, diversity and inclusion: We promote equity, diversity and inclusion in our workplace and make recruitment decisions by matching our needs with the skills and experience of the candidate. As we work to address underrepresentation in our workforce, we are particularly keen to hear from applicants from the global majority or those with other protected characteristics.
The successful candidate must have the right to work in the UK or be ready to obtain it.
General responsibilities of everyone who works for us:
- Represent the company values and purpose to create extraordinary experiences everyday
- Work collaboratively and co-operatively with all team members and take an active part in team meetings and discussions
- Be an ambassador for Opera North and follow our policies and procedures
- Play your part in ensuring that everyone who comes through our door is welcomed and treated with respect
How to apply: To apply for this role, please complete the application process via the Employment Hero website.
Closing Date: 6th August 2026 - 4pm
If you need any help completing your application including any adjustments to the application process, please contact [email protected] to make us aware.
Good luck with your application and we look forward to hearing from you.
Working at Opera North you will be part of a company and group of people committed to fulfilling this purpose. Whatever role you take we will provide you with an induction plan that introduces you to your job and the team you’ll be working in, as well as giving you the opportunity to meet colleagues across the company. Our success in delivering against our purpose will be built on the commitment, skills, diversity and well-being of the people who work at Opera North, and we will invest in training to develop our people both professionally and personally, because we believe this strengthens not only our company, but also the wider creative sector.
