At Kinly Care, we believe exceptional care begins with exceptional people. We provide specialist dementia, nursing, complex, and respite care services, delivering compassionate, high-quality support to every person we care for.
Our values are at the heart of everything we do:
- Kindness defines us
- Dignity and respect, always
- Personalised, person-centred care
- One team, one purpose
- Integrity in everything we do
We're looking for an experienced and passionate People Business Partner who shares these values and is committed to creating a positive colleague experience that enables our teams to deliver outstanding care. If you're passionate about partnering with managers, supporting colleagues, and helping teams thrive, we'd love to hear from you.
This role requires regular travel and an on-site presence across our homes and services in the West Midlands and Suffolk. Building strong relationships through regular on-site presence is essential to the success of this role, enabling you to understand local challenges, coach leaders, and provide timely, practical support.
Repsonsibilities
Business Partnering
- Act as the primary People contact for assigned services.
- Own and lead employee relations cases ensuring timely and high-quality outcomes with support from key stakeholders, the People Coordinator & Head of People & Culture this may include DBS and NMC referrals.
- Hold the extended management team accountable for People policy compliance.
- Undertake projects relevant to company needs
- Deliver training to managers on effectively managing sensitive employee matters, including disciplinaries, grievances, performance concerns, absence, and safeguarding
Organisational Planning & Delivery
- Take accountability for organisational planning including reporting and risk management.
- Lead workforce meetings and ensure actions are delivered.
Employee Lifecycle Ownership
- Ensure offers & contracts are issued and returned within designated SLA and alongside Recruitment & Onboarding function
- Maintain accurate documentation and dashboards in line with companies and Head of People & Culture’s needs
- Ensure that absence management, family led leave, succession, retention, attrition and more are considered and use the data to drive decisions
- Review and maintain, starter, change and leaver processes
Engagement, Retention & Wellbeing
- Drive engagement and retention initiatives.
- Work collaboratively with stakeholders on continuous improvements in engagement
- Support driving engagement and follow up through yearly engagement survey and ad hoc pulse surveys
- Ensure all benefits are being well used and communicated to colleagues
Compliance & Governance
- Ensure compliance with CQC, prioritising CQC inspections, employment law, UKVI, and GDPR.
- Maintain accurate systems, employee records and steer importance of this into People team
- Support the Vetting Coordinator with workload management and ensure vetting tasks are prioritised in line with procedures.
- Support external audits and inspections, ensuring workforce documentation is robust
Team
- Support all stakeholders in the People team, with a drive for all workload being supported through team and SLAs
- Contribute to a high-performing function.
What we offer
- Competitive salary
- A supportive and collaborative culture where our values are lived every day
- The opportunity to make a real impact on colleague experience and the quality of care we deliver
- Opportunities for professional development and career progression within a growing organisation
- Ongoing learning and development, including access to training and qualifications where appropriate
- Access to Blue Light Card discounts
- Access to an Early Pay scheme
Person Specification
Essential
- GCSEs (or equivalent).
- Experience in a People/HR Advisor or similar HR role.
- Strong employee relations experience.
- Good knowledge of UK employment law.
- Proficient in Microsoft Office.
- Full UK driving licence and willingness to travel regularly across the West Midlands and Suffolk.
Desirable
- CIPD Level 5 qualified (or working towards).
- UKVI/right to work experience.
- Experience in the health or social care sector.
You should be comfortable travelling between locations and have the flexibility to respond to operational needs. A full UK driving licence and access to a vehicle are essential.
Pay: £32,000.00-£35,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
Education:
- GCSE or equivalent (required)
Language:
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: Hybrid remote in Walsall WS6 6BA
