About the Role
We are looking for an organised and proactive Planner to join our growing electrical business in Glasgow. This is a key role responsible for coordinating engineers' schedules, managing customer appointments and ensuring jobs are delivered efficiently and on time.
The successful candidate will have previous experience working within a construction, electrical, facilities management, or service delivery environment and will be confident managing multiple priorities in a fast-paced office.
Key Responsibilities
- Plan and schedule engineers' daily and weekly workloads.
- Coordinate service, maintenance and installation appointments.
- Liaise with customers, engineers and suppliers to ensure smooth job delivery.
- Monitor job progress and respond to changes or emergencies.
- Update and maintain job management systems with accurate information.
- Allocate resources efficiently to maximise productivity.
- Ensure all relevant job documentation is completed and up to date.
- Work closely with the operations team to support service delivery and customer satisfaction.
- Produce reports and assist with administrative tasks where required.
Essential Requirements
- Previous experience working within a construction, electrical, facilities management, or service delivery business is essential.
- Experience using job management software is essential.
- Experience with Simpro is highly desirable.
- Excellent organisational and planning skills.
- Ability to manage multiple tasks and changing priorities in a fast-paced environment.
- Strong communication and customer service skills.
- Good IT skills, including Microsoft Office.
- High attention to detail and a proactive approach to problem-solving.
Desirable Skills
- Experience scheduling field-based engineers.
- Knowledge of the electrical or building services industry.
- Experience working in a customer-focused environment.
What We Offer
- Salary of £30,000 - £35,000 DOE per annum.
- 37.5-hour working week.
- Opportunity to join a well-established and growing electrical business.
- Supportive team environment.
- Training and development opportunities.
- Potential for career progression.
Job Types: Full-time, Permanent
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
