About P25
P25 is a new venture backed by an experienced founding team and EIS investors, building a network of premium padel centres across the UK. Our first site in Nottingham opens in October, and we plan to roll out 10 centers over the next five years.
Padel is the fastest-growing sport in the UK, and we're building the operating platform to lead it.
The Role
We're hiring an Assistant General Manager to support the launch and day-to-day operation of our flagship Nottingham centre.
This is an exciting opportunity for an ambitious hospitality, leisure, fitness, or sports operator who is looking to progress into a General Manager role as we expand. You'll work closely with the General Manager and founding team, gaining hands-on experience across all aspects of the business, from operations and customer experience to commercial performance and team leadership.
You'll join 2-3 months before opening, giving you the opportunity to help shape the business from day one and play a key role in delivering a successful launch.
Progression Opportunity
This role has a clear development pathway into a General Manager position as P25 grows. We are looking for future leaders who want to build a career with us and take ownership of their own centre in the future.
What You'll Do
Support the Pre-Opening Phase
Assist with recruitment, onboarding and training of the opening team
Support supplier onboarding and operational setup
Help coordinate the soft launch and grand opening events
Contribute to the delivery of founder membership sales and community engagement initiatives
Support Day-to-Day Operations
Act as the operational lead in the General Manager's absence
Ensure smooth day-to-day running of the centre
Support team scheduling, rota management and labour planning
Help maintain exceptional standards across customer experience, cleanliness and presentation
Drive Commercial Performance
Support membership sales and retention initiatives
Help drive court utilisation through local partnerships, leagues, tournaments and events
Monitor key business KPIs and support action planning
Identify opportunities to increase secondary spend through coaching, F&B and retail
Team Leadership
Coach and develop front-of-house, coaching and café teams
Help create a positive, high-performance culture
Lead shifts and provide day-to-day support and accountability
Operations & Compliance
Support health & safety, compliance and facility standards
Ensure operational procedures are followed consistently
Assist with reporting and continuous improvement initiatives
What We're Looking For
Essential:
Management or supervisory experience in leisure, fitness, hospitality, sports or a customer-facing environment
Strong organisational and leadership skills
Commercial awareness and an interest in business performance
Comfortable using booking systems, rotas and KPIs
Passion for customer experience and community building
Positive, hands-on approach and willingness to lead from the front
Desirable:
Experience within racket sports, fitness clubs, leisure centres or premium hospitality
Experience supporting a new site opening
Knowledge of padel, tennis or squash
Local knowledge of Nottingham and the East Midlands
Experience with memberships, events, coaching programmes or F&B operations
What We Offer:
Competitive salary of £38,000–£40,000 depending on experience
The opportunity to be part of a fast-growing business from the beginning
Structured development towards a future General Manager role
Exposure to all aspects of operating a premium sports and leisure business
Free padel and a great team
Future opportunities as we expand across the UK
Benefits:
Company pension
Discounted or free food
Free fitness classes
Free parking
On-site gym
On-site parking
Pay: £38,000.00-£40,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee stock ownership plan
- Free fitness classes
- Free parking
- On-site gym
- On-site parking
- Private medical insurance
Application question(s):
- How many years of leisure/hospitality management do you have?
- Can you reliably commute to Nottingham?
Work Location: In person
