- Have a good understanding of all Clients Contracts and the SLA’s contained within
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Have a good understanding of all internal Operational Level Agreements and the application of them
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Have excellent understanding of all internal processes and procedures and adherence of them
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Have excellent understanding of all internal call logging / scheduler / tracking tools to meet Service Level Agreements
We are a nationwide engineering business, delivering smart solutions in industrial and retail refrigeration, HVAC and mechanical & electrical services.
Our talented teams design, manufacture, install and maintain sustainable systems and services for tomorrow’s businesses. Sectors we work in include retail, food processing, cold storage, commercial, government and public.
