The Head of Alumni Engagement and Operations will lead Kingston University's alumni engagement activities, helping to build stronger connections with graduates and support fundraising, volunteering, partnerships and lifelong engagement.
Reporting to the Director of Development, Alumni Relations and Engagement, the role oversees alumni communications, events, volunteering, regular and legacy giving, as well as alumni data systems and operational processes.
Working with a global alumni community of more than 280,000 graduates, the postholder will use data and insight to shape engagement activity and support University priorities.
This is a key leadership role that works across the University to champion the value of alumni engagement and philanthropy. The successful candidate will be a strong relationship builder, able to work effectively with colleagues, students, volunteers and alumni to develop partnerships and opportunities that benefit both graduates and the University.
Hybrid working with minimum of 50% of working time the office. Due to the dynamic nature of this position, some work outside normal working hours and participation in meetings on non-office days will be required for example support to the annual telephone campaign.
You will be an experienced alumni engagement, fundraising or relationship management professional who values of building strong relationships and who has a track record of delivering engaging programmes and communications that inspire people to connect, volunteer, mentor, give and stay involved.
Using data and insight to guide decisions, you'll be able to identify opportunities, measure impact and build meaningful engagement that benefits both alumni and the University.
As an inclusive and supportive leader, you'll be experienced in developing high-performing teams and working collaboratively with colleagues, alumni, volunteers and partners. Most importantly, you'll be excited about the role alumni can play in increasing student success, employability, philanthropy and partnerships, strengthening lifelong connections with Kingston University.
The Academic Services Directorate includes Research & Impact, Knowledge Exchange, Academic Registry, Quality Assurance and Enhancement, the Learning and Teaching Enhancement Centre, Brand, Communications and Public Affairs and Development, Alumni Relations & Engagement (DARE). Collectively the Directorate supports academics in their research and KE activities and supports some of the University’s governance and decision-making committees, maintains academic regulations, develops and implements academic policies, oversees the quality and standards of academic provision and leads the development of education practices across the University.
The Directorate is responsible for stimulating cutting edge research, impact and knowledge exchange and supporting a vibrant community of graduate research students, to increase the volume, impact and visibility of our research and business activities. We actively liaise with Faculties and researchers to support and develop research activities across all disciplines and provide related training and development opportunities. We foster interdisciplinary working to promote, advance and share knowledge with the overall aim of securing new revenue sources and contributing to regional prosperity. Our goal is to foster and sustain a vibrant research culture in which our researchers and research students can flourish.
As a directorate, we identify opportunities for innovation, see change as an opportunity, value constructive feedback and share good practice across the University.
This is a full time, permanent position with a starting salary of £60,996 per annum. Part-time working (0.8fte) will be considered for an exceptional candidate.
Interviews are expected to be held in person on 28th or 30th September 2026.
For informal enquires about the role, please contact Glen Manners at Charity People.
Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students’ identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.
We are a place-based organisation, proud of our location in Kingston and the civic role we play in our community. Our campuses inspire collaborative, innovative and creative communities. Being present on campus is important to us because it helps us to create a sense of belonging for both our staff and students. Therefore, staff are expected to be on campus for the majority of their working week.
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.
To apply click on ‘Apply Now’. If, for accessibility reasons, you need to apply in an alternative format, please email [email protected] or call the HR Shared Services team on 020 8417 3118.
