Administration Manager (Part-Time)
Monday, Tuesday & Wednesday | 9:00am – 1:00pm
£13.00–£15.00 per hour
Looking for a role that fits around the school day?
Esprit Kids is looking for a friendly, highly organised Administrative Manager to oversee the day-to-day administration that keeps our children's activity programme running smoothly. This is an ideal opportunity for someone who enjoys variety, loves creating efficient systems, and wants meaningful work with family-friendly hours.
About the Role
As our Administrative Manager, you'll be at the heart of the business, ensuring our parents, coaches and internal systems are all supported efficiently.
You'll be responsible for customer communications, memberships, payroll administration, financial processing and staff administration, helping to deliver an excellent experience for both our families and our team.
This is a trusted operational role where you'll have ownership of the day-to-day administration while working closely with the Owner and coaching team.
Key Responsibilities
- Be the main point of contact for parent enquiries via email and phone.
- Manage memberships, class changes, trial bookings and new enrolments.
- Process leavers, cancellations and customer account updates.
- Maintain accurate customer records.
- Process payments, refunds and payment tracking.
- Support payroll by collecting staff hours and processing payroll submissions.
- Manage staff holiday records and employment administration.
- Resolve routine customer queries and complaints professionally.
- Maintain accurate and up-to-date Xero records for the company's accountants
- Keep administrative systems organised, accurate and up to date.
- Support the smooth day-to-day running of the business.
We're Looking For Someone Who:
- Has previous administration or office management experience.
- Is highly organised with excellent attention to detail.
- Has excellent communication and customer service skills.
- Can manage multiple priorities and work independently.
- Is trustworthy and able to handle confidential information.
- Is confident using Microsoft Office and learning new systems.
- Enjoys working as part of a small, supportive team.
Hours
12 hours per week
- Monday: 9:00am – 1:00pm
- Tuesday: 9:00am – 1:00pm
- Wednesday: 9:00am – 1:00pm
The successful candidate will also be expected to provide holiday cover for our administration team. This will occasionally include working on Thursdays, Fridays and Saturdays when other administrators are on annual leave. Advance notice will always be given wherever possible.
Pay
£13.00–£15.00 per hour, depending on experience.
Why Join Esprit Kids?
- School-friendly working hours.
- Competitive hourly pay.
- A friendly, supportive and family-focused team.
- A varied and rewarding role where you'll make a real difference.
- The opportunity to be part of a growing children's activity business.
About Esprit Kids
Esprit Kids provides fun, engaging and high-quality children's classes that help children build confidence, develop new skills and enjoy being active. Behind every fantastic class is a well-organised team, and we're looking for someone who enjoys making everything run smoothly behind the scenes.
If you're looking for a rewarding part-time role with hours that genuinely work around school life, we'd love to hear from you.
Please note: Flexibility to provide holiday cover on Thursdays, Fridays and occasional Saturdays is an essential requirement of this role.
Apply today with your CV and a short cover letter telling us why you'd be a great fit for the role.
Pay: £13.00-£15.00 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
- Sick pay
Work Location: In person
