Super Host
Location: Cow Girls Burger Restaurant, Redruth
Employment Type: Permanent 30 hours a week
Reports to: Owner
About Us
What’s the beef?
We're a premium burger restaurant serving hand-crafted burgers made from the finest grass fed Cornish beef you can find! We rear our own herd of dairy cows right next to Stithians reservoir, less than five miles from our restaurant. We know our animals well, caring for them from calf to retirement. All of our cattle are grass fed on our own farm and our retired dairy cows have a two year rest at pasture at the end of their milking life. If you are interested in ethical meat you’ll know our Homage to the Bovine range of premium steaks which we supply to many of the top and award winning restaurants around Cornwall. We even have own butchery to ensure all of our products are of premium quality.
Did someone say what about the dairy? Our milk features here to!
We have a great range of shakes made from milk pasteurised on the farm and even make our own Cornish soft serve ice cream. You have to try it!
In short our restaurant is a celebration of Cornish dairy farming!
Of course there are carefully curated sides and an impressive drinks selection featuring our own farm made cordials, low impact wines and the farmers favourite Hawkstone beers. So there is plenty of up-sell opportunities and reasons to keep guests in their seats.
We take pride in exceptional ingredients, a vibrant atmosphere, and service that makes every guest feel like a regular.
If you are looking for place to excel, have fun and provide the best service Cornwall can offer. We are the employer for you!
The Role
As our Super Host, you’ll be running the show!
Responsible for guest experience from the first to the last impression, as well as holding together the whole team whilst keeping stock in order.
Full of positive encouragement you will train and develop the team, keeping everyone on their toes and on top of their game. You’ll know the rota inside out, ensuring all of the team have adequate weekly hours and timely annual leave.
Day to day you will open and close tills, ensuring they balance whilst also being the boss of the stock room. Keeping on top of orders and ensuring stock is always rotated and in date.
This role suits someone who’s big on team, thrives on people, stays calm under pressure, and genuinely enjoys creating great experiences by leading a fun loving group of individuals.
What You'll Do
- Hold the day to day running of the space - Write rotas, order and manage stock, open and close tills.
- Welcome guests with energy and warmth, setting the tone for their visit
- Manage reservations and walk-ins using our booking system, optimising table allocation to balance guest experience and restaurant capacity
- Coordinate the floor team to track table status, anticipate wait times, and keep service running smoothly
- Handle guest enquiries in person, by phone, and via email—answering questions about menus, dietary requirements, private events, and bookings
- Manage the waiting list during busy periods, keeping guests informed and comfortable
- Support the team during service peaks—running drinks, resetting tables, and jumping in wherever needed
- Maintain the entrance and bar reception area so it always reflects our standards
What We're Looking For
- Previous lead of front-of-house experience in a busy restaurant, bar, or hospitality setting
- Confident, friendly communication style—you put people at ease instantly and command your team with ease
- A passionate advocate for local farming and produce
- Excellent organisational skills and the ability to juggle multiple priorities
- Calm under pressure with a solutions-first mindset
- Flexible availability, including evenings and weekends
- Right to work in the UK
What's In It For You
- Competitive hourly rate plus share of tips
- Staff meals on shift
- Generous team discount
- Clear progression opportunities within a growing brand
- A supportive, high-energy team environment
How to Apply
Send your CV and a few lines on why you'd be a great fit to our recruitment partner .
We'd love to hear from you!
Pay: £13.45-£15.45 per hour
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
