Job Title: Logistics Supervisor
Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference?
Office Location: UNIT 4, ROMAN ROAD, NORTHAMPTON,NN7 2FR
About Us:
We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances.
Role summary:
To ensure the delivery and collection commitments of the logistics department are achieved at a consistently high standard, cost efficiently and with a strong focus on customer experience. To coordinate our own colleagues and those of our Logistics Services Providers (“LSPs”) to monitor daily performance and resolve all delivery and returns issues promptly, positively and efficiently.
Skills/Responsibilities:
To be successful in this role you will need to:
- Supervise the Logistics Service team to ensure that they are properly trained; that the daily workload is allocated and covered amongst the team; and that all work is done to a consistently high standard.
- Work with the Branch Logistics Manager to ensure that all appraisal, disciplinary, holiday and other HR matters are managed with in line with company policies.
- Ensure that you and your team use the available systems to monitor outbound deliveries and customer returns throughout the day in order to ensure any delays or other issues are picked up and resolved promptly with our Logistics Services Providers (“LSPs”).
- Ensure that teams messages, emails and calls from customers, carriers and internal staff are resolved by the team in a prompt, polite and reliable way to ensure the best possible outcome for our end-user customers.
- Ensure that delivery issues are logged quickly and efficiently to ensure that correct KPI figures are produced.
- Work to achieve targets and goals set and agreed with the Branch Logistics Manager.
In return for your commitment, we will offer you some fantastic benefits:
- Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year
- Flexible Working – we offer a range of flexible working options that include working from home or hybrid working
- Pension
- Life Assurance
- Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi
- Access to Mitsubishi’s very own discount platform
- Colleague Referral Scheme
- Holiday Buy
- Long Service Awards
- Cycle to Work Scheme
- Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
- Employee Assistance Programme including additional services Eldercare & Best Doctors
- Car Allowance
Equality and Diversity:
As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.
Job Types: Permanent, Full-time
Pay: £34,000.00-£38,000.00 per year
Benefits:
- Company pension
- Referral programme
Work Location: In person
