Our Head of Customer Engagement is looking for an enthusiastic, vibrant, forward looking professional Team Leader with previous experience to support the growth of The Cambridge and build meaningful relationships within the local community. As Team Lead, you will bring energy and motivate Customer Engagement Advisers, who report directly into you. You will be accountable for your location, business performance and your team. In this role, you’ll play a key part in driving success, empowering your team and making a positive impact and in the community you support. You will thrive within a fast-paced, changing environment with dynamic responsibilities that require an individual with attention to detail and a passion for delivering outstanding customer service. If sounds like you, we’d love to hear from you.
Click on the job description below to find out more and apply today!
Salary and working hours
Starting Salary £30,000.00 Per Annum.
Monday to Friday 8:45am - 5:00pm (36.25 hours per week) + 26 Saturdays per year 9am – 1pm
Plus, you’re required to work a minimum of 26 Saturdays per year, which is paid at an enhanced rate. This means that you can increase your basic annual pay by £1,518 - £2,687 depending on the Saturday opening hours for each location.
The Cambridge will reward you with
Sharing in Success bonus (discretionary)
Annual holiday – 24 days plus Bank holidays. Plus a day for your birthday, a Christmas shopping day and your work anniversary. You will also have the option on an annual basis to purchase an additional 5 days holiday
Vitality private health care, which includes discounts for cinema tickets, Café Nero, and other lifestyle products
Medicash cashback for an array of services including Dental, Prescriptions, Therapies and more
Beneficial staff mortgage rate
Group pension scheme – where you pay in 4%, following probation, we pay in 12%
Support for learning and personal development within your role
Opportunities to progress your career in general
Come and join a thriving independent mutual, where your contribution will help our customers.
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Flexitime
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Profit sharing
- Referral programme
- Sick pay
- Work from home
Work authorisation:
- United Kingdom (required)
Work Location: In person
